Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls
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Charles Pleugers

Fleet Sevice Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.9
132 Reviews

Dealership Experience

13 yrs, 1 mo

Industry Experience

27 yrs

4.9

132 Reviews

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132 Reviews of Charles Pleugers

November 24, 2024

Dealership Rating
Employee Rating

Great service that we can always trust. Fair pricing and they always do a great job. More

by lisadankert
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Lisa! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

November 24, 2024

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Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
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Recommend Dealer
Yes
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

November 19, 2024

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From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b More

by Mike.hutchison1965
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Nov 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chuck and our team. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

October 11, 2024

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Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed. More

by JB
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Recommend Dealer
Yes
Oct 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

September 15, 2024

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Had my Maverick for a recall the undate took 4 hours and this ia not the fault of the dealership or the mechanic but Ford Motor because the had this job going for 20 minutes the poor mechanic did not know h More

by 01BOLT
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Recommend Dealer
Yes
Sep 15, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

August 11, 2024

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We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

June 04, 2024

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They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n More

by josterme
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Recommend Dealer
Yes
Jun 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

May 18, 2024

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They performed a hundred point inspection, and gave us a fair price and description of all needed repairs. Great communication on status. More

by Michael.mcgeorge
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Recommend Dealer
Yes
May 19, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

May 20, 2024

Michael.mcgeorge responded

Gordie Boucher Service Dept did a wonderful job at taking care of our company vehicle. Great honest advice and quality repairs.

April 05, 2024

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The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz

Apr 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 09, 2024

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Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe

Mar 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

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