Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls
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Charles Pleugers

Fleet Sevice Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

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4.9
130 Reviews

Dealership Experience

13 yrs

Industry Experience

26 yrs, 11 mos

4.9

130 Reviews

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130 Reviews of Charles Pleugers

November 19, 2024

Dealership Rating
Employee Rating

From the very first phone call to when the two gentlemen picked up my truck, which was great service to when I was in the area and stopped by and talked to Chuck to when the two gentlemen brought my truck b More

by Mike.hutchison1965
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Katie Kerby

Nov 20, 2024

Gordie Boucher Ford of Menomonee Falls responded

Mike, Thank you for the kind words for our service department! We look forward to sharing your compliments with Chuck and our team. Please don't hesitate to let us know if we can be of further assistance. Alex Hienz Service Manager 262-225-9010

October 11, 2024

Dealership Rating
Employee Rating

Great place to have a vehicle serviced. I have taken my F350 Diesel truck there for over 4 years now and I am always happy with the services completed. More

by JB
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Oct 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Gordie Boucher Ford of Menomonee Falls to be a positive one. Please don't hesitate to reach out if you need anything else. Alex Hienz Service Manager 262-225-9010

September 15, 2024

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Employee Rating

Had my Maverick for a recall the undate took 4 hours and this ia not the fault of the dealership or the mechanic but Ford Motor because the had this job going for 20 minutes the poor mechanic did not know h More

by 01BOLT
Service Price Transparency
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Recommend Dealer
Yes
Sep 15, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you so much for your kind words for Charles, and for taking the time to leave us this wonderful feedback! Alex Hienz Service Manager 262-225-9010

August 11, 2024

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We have always had excellent service. Would highly recommend Gordie Boucher to friends and family. More

by lisadankert
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Recommend Dealer
Yes
Aug 12, 2024

Gordie Boucher Ford of Menomonee Falls responded

Lisa, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Gordie Boucher Ford of Menomonee Falls, we look forward to having you as a valued customer for many years to come! Alex Hienz Service Manager 262-225-9010

June 04, 2024

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Employee Rating

They got my car in without a appointment l. and got it back in 4 days. I wish they would have let me know the status of my car. Waiting for a part. I had a rental and needed figure out if I n More

by josterme
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 04, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your feedback. We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

May 18, 2024

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They performed a hundred point inspection, and gave us a fair price and description of all needed repairs. Great communication on status. More

by Michael.mcgeorge
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
May 19, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, Michael, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

May 20, 2024

Michael.mcgeorge responded

Gordie Boucher Service Dept did a wonderful job at taking care of our company vehicle. Great honest advice and quality repairs.

April 05, 2024

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Employee Rating

The guality ,speed and politeness of the persons working at the updated dealership is the reason for me being a repeat customer. More

by DIANELS
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Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Alex Hienz

Apr 08, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Dianels, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

March 09, 2024

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Employee Rating

My car was towed before a snow storm and GB was super busy but once service was started it was thriple A. Found the problem and fixed it the first time!! Thank you!! More

by CORYCORRI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe

Mar 11, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Cory, we always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

January 24, 2024

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Scheduling the appointment for service was done quickly and convenient transportation service was nice and easy More

by GARY.THOMSON2016
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Gary, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 21, 2024

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Employee Rating

Well run , friendly staff, remind me when I need service for certain maintenance services,appreciate being driven home. More

by DELORES.SCHARMER
Service Price Transparency
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Recommend Dealer
Yes
Jan 22, 2024

Gordie Boucher Ford of Menomonee Falls responded

Hi Delores, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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