Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Charles Pleugers
Charles Pleugers at Gordie Boucher Ford of Menomonee Falls
Refer Me

Charles Pleugers

Fleet Sevice Advisor

Gordie Boucher Ford of Menomonee Falls

N88 W14300 Main St
Menomonee Falls, WI 53051

Contact Me
4.8
140 Reviews

Dealership Experience

13 yrs, 5 mos

Industry Experience

27 yrs, 4 mos

4.8

140 Reviews

Write a Review

140 Reviews of Charles Pleugers

March 16, 2025

Dealership Rating
Employee Rating

They helped me determine the best path to repairing my driveshaft. I am happy with the result. More

by Matthew Schofield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Mar 16, 2025

Gordie Boucher Ford of Menomonee Falls responded

Matthew, thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

February 28, 2025

Dealership Rating
Employee Rating

This dealership didn’t resolve any of my issues with my vehicle when I picked it up after being there almost 3 weeks never figured out anything and on my drive to bring it to another dealership the vehicle More

by BDIEDERICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Alex Hienz

Report | Print
Mar 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Alex Hienz Service Manager 262-225-9010

February 22, 2025

Dealership Rating
Employee Rating

Great service. Good at explaining what needs to be done. Easy to book an appointment and very timely repaires. More

by TIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger , Ben Wilcox in parts dept

Report | Print
Feb 23, 2025

Gordie Boucher Ford of Menomonee Falls responded

Tim, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

February 04, 2025

Dealership Rating
Employee Rating

Fast, well communicated, and overall great job in fixing my vehicle. Charles is very helpful and without a doubt the ideal advisor More

by BENJAMIN.WILCOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Benjamin, and it's great to hear about your excellent experience here at Gordie Boucher Ford of Menomonee Falls. Alex Hienz Service Manager 262-225-9010

February 03, 2025

Dealership Rating
Employee Rating

Gordy Boucher service department does excellent work and when I get back to Wisconsin, they can service my truck again. Also, also, I do not remember any people‘s names More

by davelamberton
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger, Matt Schiewe, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

Report | Print
Feb 03, 2025

Gordie Boucher Ford of Menomonee Falls responded

Dave, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

January 10, 2025

Dealership Rating
Employee Rating

This dealership, is all around excellent. I take all my small trucks to Boucher. Service and parts department is the best around. They all need a raise More

by benkierzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes , Eric, Lucas

Report | Print
Jan 12, 2025

Gordie Boucher Ford of Menomonee Falls responded

Thank you, Ben, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Alex Hienz Service Manager 262-225-9010

January 08, 2025

Dealership Rating
Employee Rating

Charles has always been the guy. Jeff has always been the guy. Great people to deal with. More

by JOELKJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Schwister, Robert Krueger

Report | Print
Jan 08, 2025

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to hear that Charles and Jeff provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

December 23, 2024

Dealership Rating
Employee Rating

Very friendly great service and very nice waiting room and I enjoy the drop off and pick up service offered More

by bigjesse720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Krueger

Report | Print
Dec 23, 2024

Gordie Boucher Ford of Menomonee Falls responded

Thank you for choosing Gordie Boucher Ford of Menomonee Falls. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Great service that we can always trust. Fair pricing and they always do a great job. More

by lisadankert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Samp, Katie Kerby, Errick Clay

Report | Print
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

We are very happy to have provided you with such a positive experience, Lisa! We sincerely value your business and look forward to your next visit. Alex Hienz Service Manager 262-225-9010

November 24, 2024

Dealership Rating
Employee Rating

Craig is WONDERFUL. He is a wonderful person and so patient. He kept me informed and he like family now! We love Craig More

by shilohmckinney23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Baackes, Robert Krueger, Matt Schiewe, Milan Fridl, Katie Kerby, Alex Hienz, Craig Knabe, Errick Clay

Report | Print
Nov 25, 2024

Gordie Boucher Ford of Menomonee Falls responded

It's great to hear that Craig was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Gordie Boucher Ford of Menomonee Falls! Alex Hienz Service Manager 262-225-9010

1
2
...
14

Dealership Inventory (323 Vehicles)

new 2025 Ford F-150 car, priced at $67,987
2025 Ford F-150
new
Gray Metallic exterior
Automatic
Four-wheel Drive
$67,987
View Details
new 2025 Ford F-150 car, priced at $60,987
2025 Ford F-150
new
Space White Metallic exterior
Automatic
Four-wheel Drive
$60,987
View Details
new 2025 Ford Escape car, priced at $35,833
2025 Ford Escape
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$35,833
View Details
new 2023 Ford Bronco car, priced at $50,888
2023 Ford Bronco
new
Hot Pepper Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$50,888
View Details
new 2025 Ford Explorer car, priced at $58,500
2025 Ford Explorer
new
Gray Metallic exterior
Automatic
Four-wheel Drive
$58,500
View Details
new 2024 Ford F-150 car, priced at $58,750
2024 Ford F-150
new
Pum exterior
Automatic
Four-wheel Drive
$58,750
View Details
View All Inventory