Chad Radue

I had an outstanding experience working with Luke Klingson while leasing my VW ID.4. Luke took the time to clearly explain the increased battery range of the ID.4, helping me understand how its power Klingson while leasing my VW ID.4. Luke took the time to clearly explain the increased battery range of the ID.4, helping me understand how its powerful battery would meet my driving needs with ease. His knowledge made me feel confident in my choice. Additionally, Luke made the lease renewal process completely pain-free by walking me through the documents item by item, ensuring I understood every detail without any confusion. His patience, clarity, and attention to my needs set him apart as a truly exceptional salesperson. I highly recommend Luke to anyone looking for a stress-free and informative car-buying experience! More

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We had a wonderful car buying experience with Luther Burnsville Volkswagen! Linda took such good care of us, and made the whole experience very professional, but yet made us feel like family. Linda pa Burnsville Volkswagen! Linda took such good care of us, and made the whole experience very professional, but yet made us feel like family. Linda paid close attention to detail by explaining all the options of our vehicle and even helped me set up the Volkswagen app on my phone! Really was a wonderful experience and we will highly recommend them to our friends and family! Truly a 5 star experience! THANK YOU LINDA!! More

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Linda was great! She is the best sales woman there is. If you are looking for a new car - please go to her. She is caring, honest, and will do anything to make your She is the best sales woman there is. If you are looking for a new car - please go to her. She is caring, honest, and will do anything to make your deal happen. More

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I have purchased many cars from this dealership over the years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service departm years and what keeps me coming back is the amazing customer service. Linda and Jay are always a pleasure to work with in sales. The service department is excellent. I have not been able to find another dealership that provides the service and friendliness and caring that you find here. My most recent purchase was a new Tiguan SEL R-Line. Delivery & paperwork were both quick & easy. Emily in Finance was great with getting everything signed and explained, & Linda was excellent, as always, in getting the features of the new car explained and making sure that all of my questions were answered. I will continue to be a loyal customer and can recommend this dealership without hesitation. (: More

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Excellent customer service and high quality atmosphere- treat people well-honest, hardworking, values your business. treat people well-honest, hardworking, values your business. More

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Linda and Jay were very outstanding to work with. I would recommend them to anyone looking for a new or used vehicle. recommend them to anyone looking for a new or used vehicle. More

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We can’t thank the Radue’s and the staff of Burnsville VW enough for the “hometown” experience we had purchasing our 2021 Tiguan! Everyone, especially Linda, went above and beyond and we are confident the gr enough for the “hometown” experience we had purchasing our 2021 Tiguan! Everyone, especially Linda, went above and beyond and we are confident the great service will continue! Thank you!! More

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Excellent customer service Purchasing a used car and trading one in can be a confusing and stressful time. Linda Radue made the experience very easy and explained everything so Purchasing a used car and trading one in can be a confusing and stressful time. Linda Radue made the experience very easy and explained everything so thoroughly that when we left we felt very comfortable and would not hesitate to return to your dealership. Other staff at dealership also very helpful and courteous. No sales pressure and first rate all the way. More

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Dropping the ball About 6 weeks ago we bought a 2017 Golf Sportwagen. We love the car and got a reasonable deal BUT the customer service has been a disappointment. They About 6 weeks ago we bought a 2017 Golf Sportwagen. We love the car and got a reasonable deal BUT the customer service has been a disappointment. They `forgot to put a temporary license in the rear window eventhough they had the car `ready' for several days. We didn't realize it until we got home (our bad) and called the dealer. `Ooops. Sorry'. Isn't that a checklist item when selling the car? They did have a nice staff person drive to our home with the paper. Weeks went by and no actual license. A week ago they called and said they need something more from us to complete the title. They claimed they had been trying to reach us. If they had, no one left a message. We drove down, gave them what they need and asked that the plates be mailed to us. They estimated we would have them Wednesday. Today they called and asked that we come down again and pick up the plates. We were supposed to have had the plates by now. If you deal with this firm, you will find a decent selection of autos, nice sales staff but you would be well advised to make your own checklist before you take possession to avoid the annoyance of have to return to finalize the transaction. This is the second auto we have purchased them Burnsville. The first transaction was flawless. This one - well not so much. More

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One of the easiest car purchases I had an awesome experience purchasing an used certified car. The process was extremely well handled and very fast. Even minor concerns were paid atte I had an awesome experience purchasing an used certified car. The process was extremely well handled and very fast. Even minor concerns were paid attention to and addressed in a fashion that left very positive impression on me that they do business with the client's experience in mind and to achieve a win-win for both parties to the deal. More

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