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Brad Knudson
Refer Me
75 Reviews
I Love helping to solve a customers problem, and love when they are very happy when they leave. I work with a great team of people and in a great environment. I Love VW's Das Auto, it says it all. It truely is "The Car"
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75 Reviews of Brad Knudson
May 31, 2024
Have worked with Brad on several of my VWs. Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) w Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) worked me into their busy schedule and promptly took care of it. Excellent communication all around, no surprises. The tech also nailed it perfect. Thanks again for the great service. Eric More
by Pelts
Other Employees Tagged: Linda Radue, Scott Vick
Helpful 
May 15, 2024
1. Open and clear communication from everyone involved in the process - sales, finance and scheduling. Sales consultant responded quickly to all questions and messages/emails. 2. Even other staff at the d the process - sales, finance and scheduling. Sales consultant responded quickly to all questions and messages/emails. 2. Even other staff at the dealership we interacted only briefly with were promptly attentive and helpful. 3. Luther Burnsville VW's up-front 'Fair Value' price was quite competitive compared to other Twin Cities dealerships and took away the stress of haggling. 4. NO pressure-tactics from any of the sales or finance staff. 4. Clean and bright dealership. More
by RS
Other Employees Tagged: Evan Barrett, Eddie Clemens, Chris Hayes
January 24, 2024
Top notch customer service! I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. More
by LukeB
Verified CustomerOther Employees Tagged: Scott Vick, Sydney Stoesz, Adam Heder , Jim Seiler
January 21, 2024
Great service, very good communication, and very quick. They also text updates so you are never left wondering when your car will be done They also text updates so you are never left wondering when your car will be done More
by ERIKBREKKE33
Other Employees Tagged: Scott Vick, Sydney Stoesz, Adam Heder , Jim Seiler
January 20, 2024
I felt slighted because I saw and heard them offer other customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they wer customers a coupon for a free car wash and all they told me was that they were not doing car washes today. I was under the impression that they were not doing car washes because of the weather, but why did they not offer me a coupon for a car wash? I don't want to rate the people who I worked with because I did not talk to most of them. So I'll say average for all of them. More
by SANDYSNYDER2
Other Employees Tagged: Scott Vick, Sydney Stoesz, Adam Heder , Jim Seiler
January 19, 2024
The staff are always helpful, approachable and efficient. I also find it easy to get help with an issue day off. Most appreciated when something needs immediate attention. I also find it easy to get help with an issue day off. Most appreciated when something needs immediate attention. More
by Steve S
Other Employees Tagged: Jeff Rivers, Sydney Stoesz
January 17, 2024
Adam is a great service advise to work with. Thank you Adam for you marvelous work Thank you Adam for you marvelous work More
by Pat
Other Employees Tagged: Scott Vick, Sydney Stoesz, Adam Heder , Jim Seiler
January 16, 2024
Excellent and personal service! Very easy to schedule. Writing 15 words is a bit annoying. Very easy to schedule. Writing 15 words is a bit annoying. More
by mjalexander210
Other Employees Tagged: Adam Heder
January 16, 2024
Did the job asked on time, and provided advice without pressure. Provided additional inspections free of charge and helped inform me of additional issues to keep an eye on. This was my first experience at pressure. Provided additional inspections free of charge and helped inform me of additional issues to keep an eye on. This was my first experience at this service department, and they earned my trust. More
by JackBear808
January 16, 2024
I had recall services performed on my ID4. They picked up my car, completed the services and return it promptly. They also gave me a loaner car since the service took more than a day. They kep They picked up my car, completed the services and return it promptly. They also gave me a loaner car since the service took more than a day. They kept me informed throughout the Process. Perfect!! More
by Vinay.Dhavala
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