Chad McElroy
Chad McElroy at ALM Hyundai West

Chad McElroy

Service Director

ALM Hyundai West

669 Thornton Road
Lithia Springs, GA 30122

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2.9
11 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

24 yrs, 9 mos

2.9

11 Reviews

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11 Reviews of Chad McElroy

August 23, 2025

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Employee Rating

Uneducated about their own warranties. Gave me car back “fixed” but also said it would likely need engine replaced and go back into limp mode but they couldn’t do that because of the “tech More

by S
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Recommend Dealer
No

August 19, 2025

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I brought my vehicle in to get a slow leak in my front passenger tire repaired and get scheduled maintenance done. I was there for 2 hours. I was given a print out of the service that was done for my ve More

by Mallen1027
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Recommend Dealer
No

August 19, 2025

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Worse service department I have ever gone to. Went three times with a simple problem that they couldnt seem to fix, then went to local shop and they fixed it in 20 minutes. Today took it in for a More

by bobb7954
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Recommend Dealer
No

August 15, 2025

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After a routine oil change a week later the oil ran on the floor of my garage. Failed to repair window tint and paint protection film which the dealer did not disclose. Then telling me I have to pay to More

by REJ39
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Recommend Dealer
No

Other Employees Tagged: Daniel Tesfaye, Fray Banti

July 28, 2025

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Everybody at the dealership was very professional and courteous! Cory was awesome 👏🏻! I would definitely be back for service eventually! More

by Vinny
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Recommend Dealer
Yes

July 28, 2025

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Everyone was so professional and the technician explained everything they did and what they recommend More

by thebuddysystem.ma
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Recommend Dealer
Yes

July 25, 2025

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AWFUL COULD NOT GET ANYONE TO CALL BACK NEEDED A SIMPLE RESET ON AN ABS MODULE. CUSTOMER SERVICE IS THE WORST IN ATLANTA. SHOULD HAVE FIGURED SINCE THEIR KIA STORE IN UNION CITY IS AS BAD OR WORSE More

by justin@uasst.net
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Recommend Dealer
No

July 24, 2025

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i was not displeased with your work. had to wait a little while. but overall i'm pleased. More

by arthur490
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Recommend Dealer
Yes

July 19, 2025

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Very nicely expedience. The salesman was very helpful. The service was done pretty promptly. Would recommend More

by spalagano
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Recommend Dealer
Yes

July 17, 2025

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I did not like that fact that my oil was messed up and caused other problems for my car More

by bkadidiatou97
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Recommend Dealer
No
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