Chad Addicott
Chad Addicott at Betten Chevrolet GMC Buick of Muskegon

Chad Addicott

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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3 Reviews
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3 Reviews

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3 Reviews of Chad Addicott

July 18, 2025

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Employee Rating

My appointment was at 2:00. I did not get my vehicle until 3:45. This is too long for a routine oil change. The lobby was filthy. Dead beetles were everywhere. I asked the rece More

by Mills17em
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 19, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your frustration regarding the extended wait time for your oil change, the condition of our lobby, and the lack of communication about your service. Your feedback is valuable, and we take these concerns seriously as we strive to maintain high standards at Betten Cadillac. I encourage you to reach out directly to us so we can discuss your experience further. Thank you for bringing this to our attention. Sincerely, Rob Morris | Service Director

July 10, 2025

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Purchased a vehicle that needed a few things done. I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discuss More

by pamer.julius
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 12, 2025

Betten Chevrolet GMC Buick of Muskegon responded

I apologize that the vehicle wasn't prepared for delivery. I'm more than happy to discuss this with you and what we can do to make the experience better. Please feel free to contact me at slandreth@bettenautogroup.com

May 30, 2025

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Highly knowledgeable and experienced personnel and management. Results in great sales, service and body work. More

by naumanc
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Maria Secord, Curry Holman , MICHAEL HARRIS

May 31, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our knowledgeable personnel and management at Betten Cadillac. Your support means a lot to us, and we look forward to serving you again in the future. Please don't hesitate to share your experience with others! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

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