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Stephen Douglas
Stephen Douglas at Betten Chevrolet GMC Buick of Muskegon

Stephen Douglas

Sales Specialist

Betten Chevrolet GMC Buick of Muskegon

2474 S. Henry St
Muskegon, MI 49441

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4.7
16 Reviews

Stephan's story is genuinely inspiring. When he's not occupied with selling cars, he enjoys being a proud father to four children and a new puppy. Stephan is dedicated to caring for his customers and radiates positive energy.

4.7

16 Reviews

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16 Reviews of Stephen Douglas

June 12, 2026

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Employee Rating

The customer service was excellent, they listened to our concerns and educated us on their findings. Very efficient, got out car in quickly and was done when we were told it should be. Pick up was super eas More

by fouryonkers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason (?) in service…a Lions fan, amazing, helpful and educated.

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Jun 15, 2026

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your thoughtful feedback! We’re glad our team could listen to your concerns, keep you informed, and provide efficient service from start to finish. It’s great to hear everything was completed as promised and that pickup was easy. We appreciate you choosing Betten Service and are happy we could help turn your situation around!

April 14, 2026

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Employee Rating

Great service. Joe Gianetti never disappoints. I will continue to do service with Betten Group More

by ROBLYN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Addicott, Colby Beckstrom, Robert Housley, Zakk Danz, Robert Clover, Frankie Corbett, Luke Chandonnet, Jon Kammeraad, Brian Czinder

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Apr 15, 2026

Betten Chevrolet GMC Buick of Muskegon responded

Joe is truly a pleasure to work with. I hear nothing but compliments about him. Thank you so much for the kind review.

April 01, 2026

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Employee Rating

Will sell you cars he will claim are the best then 1 or 2 months in you will start to notice the problems and issues sold my niece 2 lemon cars n said she was picking when wanting them repaired n then falsel More

by Miaa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Apr 10, 2026

Betten Chevrolet GMC Buick of Muskegon responded

Miaa, I'm more than happy to look into your concerns. Please contact me w/ your info. slandreth@bettenautogroup.com.

November 04, 2025

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Employee Rating

Great place to buy and get your car serviced. I wouldn't go anywhere else! More

by roblyn96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Addicott, Colby Beckstrom, Brock Williams, Robert Housley, Zakk Danz, Jason Chester, Robert Clover, Frankie Corbett , Dustin Flores

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Nov 04, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the great review. We appreciate you.

August 13, 2025

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Employee Rating

Some of your people are not nice and friendly to me 😞To me you need some help More

by jazzmand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Aug 14, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience, Jazz. I understand your concerns about the interactions you had with our team. At Betten Cadillac, we aim to provide friendly and helpful service to every customer, and your feedback helps us see how this experience impacted you. If you'd like to discuss your visit further, please feel free to reach out to me directly. Your experience matters to us. Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

August 13, 2025

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Employee Rating

Did a great job everything was on time got me in and out of there quickly More

by VINCECLARK42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Addicott, Colby Beckstrom, Zakk Danz

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Aug 14, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Vince! I'm thrilled to hear that you had a great experience with us at Betten Cadillac and that everything was handled promptly. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

August 09, 2025

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Employee Rating

I had a great experience work with chevy dealership . I was very happy with them. More

by ernienicholes76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Addicott, Colby Beckstrom, Robert Housley, Greg Pike, Zakk Danz, Andrew Stewart, Jake Juncaj , Curry Holman, Jakob Kiracofe

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Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Ernie, thank you for taking the time to leave us a review! I'm thrilled to hear you had a great experience with a Chevy dealership. At Betten Cadillac, our team strives to provide excellent service, and I appreciate your positive feedback. We hope to see you again soon! Sincerely, Maria Secord msecord@bettengm.com 231-759-5793

August 09, 2025

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Employee Rating

Thank you for everything good experience with us I appreciate it will see you soon thank you so very much More

by Dunes Preval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brock Williams, Robert Housley, Greg Pike, Zakk Danz, Andrew Stewart, Jake Juncaj , Curry Holman, Jakob Kiracofe, Maria Secord

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Aug 09, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your kind words, Dunes! I truly appreciate your positive feedback and am thrilled to hear you had a great experience with us at Betten Cadillac. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

August 01, 2025

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Employee Rating

Everyone was helpful. Stephan was great. He appreciated that I was inexperienced at buying a used vehicle. More

by attycmarcus
Sales Price Transparency
Recommend Dealer
Yes
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Aug 01, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your review! I'm glad to hear that you found everyone helpful and that Stephan provided you with great support during your experience at Betten Cadillac. We appreciate your feedback and hope to see you again for your next vehicle purchase! Sincerely, Pete Adkins | padkins@bettengm.com

August 01, 2025

Dealership Rating
Employee Rating

Great place to go to buy a car! They are friendly, helpful, fair and knowledagble. More

by RachelC
Recommend Dealer
Yes
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Aug 01, 2025

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Rachel! We appreciate your feedback and are glad to hear you had a positive experience at Betten Cadillac. Our team strives to provide friendly and knowledgeable service, and we look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

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