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Cesar Luna
Cesar Luna at Mark Christopher Auto Center

Cesar Luna

Service Advisor

Mark Christopher Auto Center

2131 E Convention Center Way
Ontario, CA 91764

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4.7
42 Reviews
4.7

42 Reviews

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42 Reviews of Cesar Luna

March 05, 2026

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Employee Rating

Service department was great got me in and out real quick. they had all the parts in stock so the job was completed real quick More

by RLOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your positive feedback! I'm thrilled to hear that our service department at Mark Christopher Auto Center was able to get you in and out quickly, and that we had all the parts you needed in stock. I appreciate your support, and we look forward to assisting you again in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 05, 2026

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Employee Rating

Service department is great. Wait time for porter to bring vehicle is ridiculous... 20 minutes wait time. Ruined the whole good experience. More

by JBARRENO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan (Mechanic) 5 stars

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Mar 06, 2026

Mark Christopher Auto Center responded

Thank you for your feedback. I'm glad to hear you had a great experience with our service department. However, I understand that the wait time for your vehicle affected your overall experience. Our team appreciates you bringing this to our attention. Please feel free to reach out to me at Mark Christopher Auto Center to discuss your concerns further. Your satisfaction is important to us, and we are committed to improving. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

March 02, 2026

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Employee Rating

great service and everyone was really helpfull. very minimal wait time. i will be back to purchase again More

by fontana0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Rizzi, Chelsea Jose, Nobu Damon, Jackie Klosky, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Mar 03, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Fontana! I'm glad to hear that you experienced great service and minimal wait times at Mark Christopher Auto Center. I appreciate your kind words, and we look forward to assisting you again in the future. Safe travels until we see you next! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

March 02, 2026

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Employee Rating

The team was very knowledgeable and made the purchase experience very clear and easy. Thank you More

by cesarmartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Armando Nuno, Lloyd Beardsley

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Mar 02, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review, Cesar! I'm thrilled to hear that our team at Mark Christopher Auto Center made your purchase experience clear and easy. We appreciate your feedback and look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

February 21, 2026

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Employee Rating

The service went good, it is just so time consuming. But expected. Word word word More

by JLH7272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2026

Mark Christopher Auto Center responded

Thank you for your feedback! I appreciate you taking the time to share your experience with Mark Christopher Auto Center. I understand that service can sometimes take longer than anticipated, and appreciates your patience. If you have any further concerns, please feel free to reach out to me. We look forward to serving you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 19, 2026

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Employee Rating

Everyone in all departments is very helpful, from service to sales. Great experience for anyone getting service done on their vehicle. More

by yhoyuela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

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Feb 19, 2026

Mark Christopher Auto Center responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience with us at Mark Christopher Auto Center and that our team across departments made a positive impact. I appreciate your support, and we look forward to seeing you again for any service needs in the future! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 14, 2026

Dealership Rating
Employee Rating

Services were quick and easy. Cesar had great communication with me and I would definitely recommend. More

by luciaventura89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2026

Mark Christopher Auto Center responded

Thank you for your kind words, Lucia! I am delighted to hear that you had a quick and easy experience at Mark Christopher Auto Center. It's great to know that Cesar provided excellent communication. I appreciate your recommendation, and we look forward to seeing you again! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

February 05, 2026

Dealership Rating
Employee Rating

The actual service was perfect. It’s just that you had my car all day and the GPS system is not fixed nor do you have a timeframe when the parts will be in, very disappointed in tha More

by dellab11
Recommend Dealer
Yes

Other Employees Tagged: JC, JC was great in assisting me when I first purchased my car

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Feb 06, 2026

Mark Christopher Auto Center responded

Thank you for sharing your experience. I’m glad to hear that the service itself was handled well. I also understand your concern about the GPS system and the wait for parts, and at Mark Christopher Auto Center, we work to keep customers updated on repair timelines and vehicle functionality. Your feedback helps us improve communication and planning for longer repairs. If you’d like to talk more about your vehicle, please feel free to contact me directly. Your satisfaction is very important to us. Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

January 31, 2026

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Employee Rating

My experience was by far the best i have ever had when buying a vehicle. Business was straight forward and never felt like i was getting a bad deal! Everyone there was very helpful and friendly. Will defi More

by gordo5point3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Sanchez

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Jan 31, 2026

Mark Christopher Auto Center responded

Thank you so much for your wonderful review! I'm thrilled to hear that your experience at Mark Christopher Auto Center was the best you've ever had when buying a vehicle. It's great to know that our straightforward approach and friendly staff made a positive impact. We truly appreciate your recommendation to your family and friends, and we look forward to assisting you again in the future! Lloyd Beardsley General Manager lbeardsley@markchristopher.com

January 31, 2026

Dealership Rating
Employee Rating

Mark Christopher is the best. The service center is always in on point. It makes the visit easy and effortless. More

by ISRAELALMEIDA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chelsea Jose, Nobu Damon, Jackie Klosky, Tony Lopez, Leslie Fuentes, Avo Injian, Javier Juarez, Juan Fletes, Joe Lopez

Report | Print
Jan 31, 2026

Mark Christopher Auto Center responded

Thank you for the wonderful review, Israel! I truly appreciate your kind words about Mark Christopher Auto Center and our service center. It's great to hear that your visits are easy and effortless. We look forward to serving you again soon! Sincerely, Jeff Rizzi | jrizzi@markchristopher.com | 909-975-3932

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