Cesar Castillo | Page 5

I went online to book an appointment. Got the day and time I wanted. My service advisor was Cesar Castillo. He was polite, professional and straight forward. The 60k service was done in 3.5 hours! Ra time I wanted. My service advisor was Cesar Castillo. He was polite, professional and straight forward. The 60k service was done in 3.5 hours! Rather than have me wait for the MDX, he gave me a free loaner! More

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Excellent customer service. Gold Star to Cesar for excellent coordination of service work and windshield replacement. My car was clean and ready for pickup as stated. excellent coordination of service work and windshield replacement. My car was clean and ready for pickup as stated. More

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Thank you Peoria Acura. I had a appointment and as I pulled up a service writer came out and said hello to me by my name. My service work was done exactly on time and everything went perfect. Thank Yo pulled up a service writer came out and said hello to me by my name. My service work was done exactly on time and everything went perfect. Thank You!! More

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Great service very organized team great service manager a very helpful prices is very good comparing to other dealership complementary wash was accident compare it to the other ship very helpful prices is very good comparing to other dealership complementary wash was accident compare it to the other ship More

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Exactly what I hope for: competent welcome, clear explanation of the service, an accurate estimate of the cost and wait time, snacks, and WiFi to kill the time. explanation of the service, an accurate estimate of the cost and wait time, snacks, and WiFi to kill the time. More

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Had an all-wheeler problem notice come up on my dashboard plus a panel came loose. Acura of Peoria fixed it promptly. Service advisor Cesar was very good. plus a panel came loose. Acura of Peoria fixed it promptly. Service advisor Cesar was very good. More

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Service was completed in a timely manner and Cesar does Service was completed in a timely manner and Cesar does an amazing job with customer service. I feel great about my decision to have my service work Service was completed in a timely manner and Cesar does an amazing job with customer service. I feel great about my decision to have my service work done at Acura of Peoria. More

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Services Battery died warranty expired services offered to send technician to service and install new battery was there within 25 minutes technician was effic Battery died warranty expired services offered to send technician to service and install new battery was there within 25 minutes technician was efficient and polite More

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Excellent Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of min Great Service team from the manager to the technician and anyone in between. Troubleshooting was done in a precise manner giving me great peace of mind. More

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Great service Department Thank You for going to my house and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service departmen and change my battery. I want to thank Vince and his team Melanie and Matthew and Cesar for always helping me out when I go to your service department. More

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