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Celestine Lovence
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Celestine Lovence
Sales and Leasing Consultant
Mercedes-Benz of Silver Spring
3301 Briggs Chaney Rd.
Silver Spring, MD 20904
88 Reviews
I have been with Mercedes for over 15 years and have been in the client service industry for over 20 years. My main goal is to ensure that my clients find the right vehicle for their needs.I take pride in providing a unique and fun experience to all mt clients.
Read moreDealership Experience
14 yrs, 11 mos
Industry Experience
25 yrs, 2 mos
88 Reviews
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88 Reviews of Celestine Lovence
June 19, 2024
Ask for Steve and Lovence! I will always go to Silver Springs outstanding service! Excellent I will always go to Silver Springs outstanding service! Excellent More
by Nicole1
Other Employees Tagged: Tom Rodkey, Steve Wyatt , Marvin is outstanding
Helpful 
July 20, 2023
I have bought 5 Mercedes-Benz and received great service. When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy t When I brought my 2013 Mercedes-Benz for service, I decided to purchase a new one. This time, I had an excellent experience! I never been so happy to purchase a car and receive that type of outststanding service in my life from Edward Moore. I want to thank all the team that participated in making my experience successful 🙏 🙌! More
by DIAMARIE COLBERT
Other Employees Tagged: Juan Easley, Edward Moore, May Shyne, Steve Wyatt
March 08, 2023
Juan Ayala, Tom Rodkey and the entire Service team at Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue Mercedes Benz of Silver Spring always continue to consistently perform at the 5 stars level. ⭐️⭐️⭐️⭐️ They handle everything seamlessly from issue investigation through service and turn over to the customer. We are decades long customers and are always satisfied with both Service and Sales team THANKS from the Dodge family. More
by EDodge
Other Employees Tagged: Tom Rodkey, Ray Goodarzi, Juan Ayala
October 07, 2022
This has been my go to dealership to maintain my vehicle since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of t since my purchase. The staff in its entirety has been personable and pleasant and make you feel comfortable knowing they will keep you informed of the status of your vehicle along the way. Service Representative Juan Easley provided outstanding quality customer service and I truly appreciated the fact that although I had a challenge with establishing my appointment online, he was able to fit me into the rotation of customers which allowed me to have my service performed the day I went to have the action performed. Mr. Easley was extremely hospitable and listened to and addressed my inquiries which I absolutely appreciate! I am very thankful to the Silver Spring Mercedes Benz Dealership/Service center as they have a true gem in their employ with Mr. Easley and his outstanding quality customer service and support. More
by GR Caddle
Other Employees Tagged: Juan Easley , Jose Acevedo
October 05, 2022
This is my 4th purchase from Mercedes Benz of Silver Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, E Spring, I had the pleasure of working with Celestine Lovence, he is a Super Sales Consultant, his warm and welcoming approach is the BEST (Beaming, Earnest, Sophiscated Style and Terrific) exemplified by his Professionalism, knowledgeable and Exceptional salesmanship. Also, adding to that the overall buying experience - I can't leave out Brad the Finance Manager, smooth transaction in a high tech signing process - loved it! This particular dealer knows how to treat a customer, even from the Service side, Robert Marr provided me with quick, wonderful customer services getting my previous 2018 car in and out without any issues. Honestly, I couldn't even bring myself to consider buying from any other local Mercedes Benz dealership, much less any other luxury car brand. Don't hesitate to stop by and see Celestine Lovence, he'll be sure you get what you want and treat well! Thanks to all the folks at Mercedes-Benz of Silver Spring :) More
by BarbieR
Other Employees Tagged: Brad Fischer, Robert Marr
January 29, 2022
Excellent service. All questions and queries answered promptly and clearly. Buying a car here has been a real pleasure. Staff amicable and pleasant. promptly and clearly. Buying a car here has been a real pleasure. Staff amicable and pleasant. More
by Grenadaalec
Other Employees Tagged: AJ Faruqui
December 08, 2021
I’m a repeat customer and every experience has been nothing less than exceptional. The whole process of purchasing is always top notch and customer focused. nothing less than exceptional. The whole process of purchasing is always top notch and customer focused. More
by MB_Buyer08
Other Employees Tagged: Brad Fischer
October 04, 2021
Lovence was a consummate professional who guided us through every step of the buying process. The dealership was immaculate, and every member of the team was nice, attentive, and helpful. through every step of the buying process. The dealership was immaculate, and every member of the team was nice, attentive, and helpful. More
by lelandhjones
September 29, 2021
The best experience ever purchasing vehicle. Custom ordered 2022 GLE 350, Sales manager Jay Son and sales consultant Celestin helped the process from the beginning to end. Made appointment to pick up ordered 2022 GLE 350, Sales manager Jay Son and sales consultant Celestin helped the process from the beginning to end. Made appointment to pick up the vehicle, I was in and out within an hour. I will definitely return for our next Mercedes purchase. More
by taejoo1023
Other Employees Tagged: Jay Son
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