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Cedric Mayberry

Overview Reviews (23) Inventory (523)

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Cedric Mayberry

Service Advisor

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.7

23 Reviews

Overview Reviews (23) Inventory (523)

4.7

23 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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23 Reviews of Cedric Mayberry

May 31, 2025

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Employee Rating

I want to also recognize Jim who jumped in when Cedric was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appr was busy. He actually took the time to educate me on my car's features and this above all else leaves a favorable impression of your business. I appreciate the team work and customer service. Please reward him! More

by kcbookworm17

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Jimmy Stateler

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Jun 01, 2025 -

Robert Brogden Buick GMC responded

Thank you for taking the time to share your experience! We're thrilled to hear that Jim provided such informative and helpful service while you were at Robert Brogden's Olathe Buick GMC. We truly appreciate your recognition of teamwork and customer service. Your feedback will be shared with our team, and we will ensure that Jim is acknowledged for his efforts. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 30, 2025

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Jimmy in Sales and Jimmy in Service are both quite the dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. dynamic duo. Always have a great experience every time I go in for service. Really appreciate these guys. Thank you so much. More

by JimmyAcura

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Jim Self, Terrie Horton, Paul Levin, David Blackburn, Matt Hoover, Lacey Pfannenstiel, Angela Alvarez, Jimmy Stateler, Katie Terry , Jimmy Carpenter

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May 31, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback! We're pleased to hear that you consistently have a great experience at Robert Brogden's Olathe Buick GMC, thanks to both Jimmys in Sales and Service. We appreciate your support and look forward to assisting you again on your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 26, 2025

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Had a great experience. Had nuances to my visit and Cedric made me l like it was no big deal and it was much appreciated. Had nuances to my visit and Cedric made me l like it was no big deal and it was much appreciated. More

by rheise0

Verified Customer

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Recommend Dealer

Yes

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May 26, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Robert Brogden's Olathe Buick GMC. It's wonderful to know that Cedric was able to assist you and make your visit enjoyable. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Cedric was very polite and informative on the phone and was very timely in communication. was very timely in communication. More

by clements99

Verified Customer

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Recommend Dealer

Yes

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May 15, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're glad to hear that Cedric provided you with polite and informative service over the phone. At Robert Brogden's Olathe Buick GMC, we strive for timely communication and great customer experiences. We appreciate your feedback and hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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Service department acted in very deceiving manner. an oil change turned into a $1000 service. an oil change turned into a $1000 service. More

by willrock0

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Recommend Dealer

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your feedback. We understand your concerns about the unexpected costs following your oil change at Robert Brogden's Olathe Buick GMC. We strive to provide transparent service and appreciate your input. If you'd like to discuss this further, please reach out to us directly. Your satisfaction is important to us, and we are here to help. Sincerely, The Robert Brogden Buick GMC Team

May 14, 2025

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The whole Service team did a phenomenal job. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. The Service Manager in particular, Dave, took excellent care of my needs and I sincerely appreciate it. More

by JimmyAcura

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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May 14, 2025 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback, Jimmy! We're thrilled to hear that our service team, especially Dave, provided you with exceptional care at Robert Brogden's Olathe Buick GMC. We truly appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

May 13, 2025

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I am disappointed that I scheduled my car in for an appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for se appointment for early morning but didn't get my car back until the end of the day. This has happened both times I have had my car in the shop for service. What is the point of having an appointment? I just wish I had known this would be the case so I could have planned accordingly, but no one communicated how long the work might take or why they keep your car all day no matter what your car is in the shop for. That's very frustrating when you don't have any other form of transportation and you work full time. More

by fish_7734

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May 13, 2025 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your frustration regarding the timing of your service appointments at Robert Brogden's Olathe Buick GMC. We strive to provide clear communication about expected service times, and it's concerning to hear that you felt this was lacking. Your feedback is valuable, and if you have further comments or would like to discuss this matter, please feel free to reach out. We appreciate your patience and hope to have the opportunity to serve you better in the future. Sincerely, The Robert Brogden Buick GMC Team

May 09, 2025

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Great job by service team and appreciate all the work done. We will be back for all service items. done. We will be back for all service items. More

by wemufan

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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May 10, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with our service team at Robert Brogden's Olathe Buick GMC. We appreciate your trust in us and look forward to assisting you with all your service needs in the future. Come see us again! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

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The service was excellent and easy to schedule. Waited at the dealership which was comfortable as well. Cedric was extremely helpful. Waited at the dealership which was comfortable as well. Cedric was extremely helpful. More

by TCHADWICK7866

Verified Customer

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Workmanship

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Recommend Dealer

Yes

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May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that your service experience at Robert Brogden's Olathe Buick GMC was excellent and easy to schedule. It's wonderful to know that you found our dealership comfortable and that Cedric was able to assist you effectively. We appreciate your feedback and look forward to welcoming you back for your next visit! Sincerely, The Robert Brogden Buick GMC Team

May 04, 2025

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Employee Rating

Jim was absolutely amazing and took care of me from the moment I walked in. moment I walked in. More

by KOBUBO33

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Hoover, Lacey Pfannenstiel, Jimmy Stateler, Katie Terry

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May 04, 2025 -

Robert Brogden Buick GMC responded

Thank you, for your wonderful review! We’re thrilled to hear that Jim provided you with exceptional service at Robert Brogden's Olathe Buick GMC. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

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