Cassandra Numnum

We'll have to see as we aren't finished yet. The 2023 F450 we purchased wasn't cleaned very well and the truck flashed a service charging system warning. The offer for my 2019 F150 Platinum was The 2023 F450 we purchased wasn't cleaned very well and the truck flashed a service charging system warning. The offer for my 2019 F150 Platinum was a good bit light. More

by SOUT77 Verified Customer Verified Customer

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The service was quite good,and they got my vehicle in and out in a timely manner,so I didn't have to wait to long. Very polite staff,and great service. out in a timely manner,so I didn't have to wait to long. Very polite staff,and great service. More

by NONE23 Verified Customer Verified Customer

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The staff were attentive to my issues and went above and beyond to ensure my satisfaction beyond to ensure my satisfaction More

by SAMMYSABRI Verified Customer Verified Customer

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Cassandra, my service writer , gets a strong A+ from me. My Mach-E had several electronic issues which she work out very effectively. She was a true professional and I was very impressed with her customer s My Mach-E had several electronic issues which she work out very effectively. She was a true professional and I was very impressed with her customer service skills. She made a painful experience very manageable. Thank you Cassandra! More

by MAXRSTERN Verified Customer Verified Customer

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New tires and leveling kit look great on my 2020 Ford Ranger! Thank you guys! Ranger! Thank you guys! More

by aadisanto1407 Verified Customer Verified Customer

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traveling through town and broke down, they were able to fix us up and back on the road fix us up and back on the road More

by DNBUNDE Verified Customer Verified Customer

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service department was very friendly and professional. my preferred ford service dealership. will come back my preferred ford service dealership. will come back More

by BRETT.ASHER Verified Customer Verified Customer

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Service done timely and car returned when promised. They kept me up to date on delivery. They kept me up to date on delivery. More

by DGOOLSBY0 Verified Customer Verified Customer

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I scheduled this service in Ford Telematics and requested a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinat a loaner vehicle for our technician. When he got there nothing was ready and I was told that I need to call in a schedule appointments. I coordinated this appointment to have my technician down with the least amount of down time. Repair left our truck down for a week due to your poor processes. The truck came in for a recall repair. Parts should have been on site already and a ball joint nut does not take a week to replace. This repair cost our company a lot of money and down time. Hope you improve your process for next time More

by jesse.hill Verified Customer Verified Customer

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Problem with the transmission. Had to return three times before it was addressed and properly fixed. However, the service person Cassandra was very good at working we through this. Had to return three times before it was addressed and properly fixed. However, the service person Cassandra was very good at working we through this. Thanks Cassandra ! More

by thrichar Verified Customer Verified Customer

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