Casey Toof
Casey Toof at Handy Toyota

Casey Toof

Digital Marketing & Internet Manager

Handy Toyota

701 Highgate Road
St. Albans, VT 05478

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7 Reviews

Dealership Experience

13 yrs, 4 mos

not yet
rated

7 Reviews

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7 Reviews of Casey Toof

March 03, 2026

Dealership Rating
Employee Rating

Avoid it. The drop off service was terrible. They left my car in the wrong parking lot, and did not inform me that they had arrived. To make matters worse they More

by manasxjain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

January 05, 2026

Dealership Rating
Employee Rating

Excellent service as always. Same day service to replace a dead battery. Been doing busy at Handy Toyota for over 3 decades. More

by jenclancy001@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2026

Handy Toyota responded

Thanks for the review! We appreciate you leaving one!

February 06, 2024

Dealership Rating
Employee Rating

Refused to accept, “No, do not complete the work on my car,” for an answer. Unacceptable in my opinion. Won’t be going back. More

by shanfogg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: William Westen

August 11, 2023

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Employee Rating

Fast. Efficient. Clean. Convenient. Ethan was very helpful when I brought my car in for it's first scheduled maintenance. The drive-in bay made the check More

by Paul Dame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Luneau, Ethan Raymond

June 30, 2023

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Employee Rating

Samantha and Darren always do a great job! I love my new Camaro and I highly recommend. More

by Jennytoof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 30, 2023

Handy Toyota responded

Thank you for leaving us a review, Jenny! We hope you're enjoying your sport car, what a nice ride!

April 25, 2022

Dealership Rating
Employee Rating

No ETA on parts delivery, finally contacted them to install aftermarket parts. Did not replace what I told them to. Charged me $65 a day for a rental. Contacted by customer service manager later; as More

by swkdfnpc
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 25, 2022

Handy Toyota responded

We are sorry to hear that the parts did take longer than expected, but we have experienced shortages and long waits for parts since the pandemic. The rental company we use has a kiosk in our dealership, however, it is a separate business and not affiliated with Handy Toyota. We didn't charge the rental rates so we are unable to give a discount for the rental. We do appreciate your business.

May 23, 2020

Dealership Rating
Employee Rating

All of our interactions with sales and service have been great . We deal with Jordan Kehaya in sales and he is always knowledgeable and professional. More

by Sjmk
Recommend Dealer
Yes
Jun 04, 2020

Handy Toyota responded

We greatly appreciate the review! It's great to hear that Jordan and our other Handy's team members were able to provide you with such quality customer service.

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