Casey Root

The dealership, it was dairy clean. The employees were very polite. I. Enjoyed my visit there and I will be back. The employees were very polite. I. Enjoyed my visit there and I will be back. More

by CHARLESZOLLARS222 Verified Customer Verified Customer

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Always fast and professional. They always take care of my car, and are never trying to add hidden fees/services. They are honest. They always take care of my car, and are never trying to add hidden fees/services. They are honest. More

by edwardsj9090 Verified Customer Verified Customer

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Always a pleasant, professional, timely experience. Service is always exceptional and easy. Best service experience I have ever had Service is always exceptional and easy. Best service experience I have ever had More

by ANA.SORRILLA Verified Customer Verified Customer

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Excellent service didn’t have to wait and very attentive to explaining everything about appointment to explaining everything about appointment More

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Once again the Kia service people were professional, courteous and knowledgeable. The new service waiting area is well done and very comfortable. A very good service experience. courteous and knowledgeable. The new service waiting area is well done and very comfortable. A very good service experience. More

by RONFRBRD69 Verified Customer Verified Customer

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Dealership took care of the recalls, also oil service tire rotation, next time might spend a little more time checking tire pressures tire rotation, next time might spend a little more time checking tire pressures More

by rcistrel Verified Customer Verified Customer

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As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment I walked in. They took the time to explain the necessary repairs and even provided an estimate before starting any work. I appreciated their transparency and attention to detail. The service was completed on time, and they even washed my car before returning it to me, which was a nice touch. Overall, I felt well taken care of and confident in the work they did. I highly recommend the Family Kia service department. for anyone looking for a hassle-free experience!ce. More

by VP Verified Customer Verified Customer

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This is\nMy fifth car with Kia and the reason that I keep buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why I keep coming environment , my kids from them More

by foldsc54 Verified Customer Verified Customer

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Brought car in for safety recall amd technicians tried to tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been t tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been to this dealership, claiming they can't see kia history at other locations. First of all, I just had tires put on 7 months ago and obviously had them aligned. This is a blatant upsell and inappropriate. They also claimed i needed other maintance that had been completed last year. Never asking if it was done, claiming its standard. NO ITS NOT! Ask questions about histor dont upsell. I will never be back. Id rather drive to another city for my next recall. Definitely not trustworthy and clearly trying to hustle unknowing customers. More

by MARYNEAPOLITAN Verified Customer Verified Customer

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My service was as schedule and efficient. They tried to resolve a computer issue and hopefully they did. They tried to resolve a computer issue and hopefully they did. More

by cutter.jamesd Verified Customer Verified Customer

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