Casey Ingenito

Family Kia is the best dealership I’ve dealt with over the years. I would recommend them not only family & friends but also strangers. the years. I would recommend them not only family & friends but also strangers. More

by JAN2BUSY Verified Customer Verified Customer

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Everything was handled in a very professional way. I was briefed on all that was going to happen. Was very happy with all that happened I was briefed on all that was going to happen. Was very happy with all that happened More

by hidalgoeduardo Verified Customer Verified Customer

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Casey made sure the mechanics took care of the noise my car was making. At first I took it to another Kia dealer and they did nothing for me. Casey ordered the parts my car needed which was still under war car was making. At first I took it to another Kia dealer and they did nothing for me. Casey ordered the parts my car needed which was still under warranty. The first part didn’t completely solve the issue so he made another recommendation and didn’t stop until it was fixed. Thanks to his persistence he was able to suppress the noise entirely. Made the process so easy with scheduling and overall stress free. Really appreciate him helping me out! More

by GIUMARELLO_CARMEN Verified Customer Verified Customer

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From the time I was greeted, was treated professionally and friendly, he answered all questions professionally and honestly.. Would recommend to others. and friendly, he answered all questions professionally and honestly.. Would recommend to others. More

by prettyzebras12 Verified Customer Verified Customer

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Very professional, customer service oriented, clean comfortable timely, knowledgeable, informative, free car wash, and popcorn. comfortable timely, knowledgeable, informative, free car wash, and popcorn. More

by jimatbh Verified Customer Verified Customer

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Excellent service. Service reps were very knowledgeable and patient. This is a great service department. Service reps were very knowledgeable and patient. This is a great service department. More

by GEORGEMCPHEE9229 Verified Customer Verified Customer

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great job very happy with the service very happy service thank you again yes lol thank you again yes lol More

by MRHOTROD076 Verified Customer Verified Customer

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They were fast and efficient, which is much appreciated when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you n when you're waiting at the dealership. They're always ready for you when you get there and I also like that you can text them during service if you need to. More

by KEKAPLER Verified Customer Verified Customer

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Professional, courteous. Appointment time was correct. Waiting room clean. Time to do work was good. Appointment time was correct. Waiting room clean. Time to do work was good. More

by Ascott4277 Verified Customer Verified Customer

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Very happy with Kia of St Augustine. . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is h . the customer service is always excellent,everyone is so helpful! their mission is customer service and always aiming to make sure the customer is happy.. Scott the manager of the Service dept does an excellent job making sure his staff is always pleasing the customer and making sure everyone on his team is well trained. Thanks all for always making my experience with Kia if SA a pleasurable one! I highly recommend this dealership and Service dept. More

by deborahsmm Verified Customer Verified Customer

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