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Carrie Pezzutti
Carrie Pezzutti at Byers Mazda

Carrie Pezzutti

Group BDC Director

Byers Mazda

2435 Billingsley Rd.
Columbus, OH 43235

4.9
14 Reviews
4.9

14 Reviews

Write a Review

14 Reviews of Carrie Pezzutti

November 16, 2024

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Employee Rating

I am still having the same issue that I brought it in with. They were fairly easy to get my car scheduled and communication was very good More

by kholden529
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Recommend Dealer
Yes
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November 01, 2024

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Greatest caring helpful friendly they made it possible for my car fix rate 1000 precedent More

by sylhaykirk
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Jeff Schwaeber, Josh Wiswell

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October 04, 2024

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Finished ahead of estimated time. Comfortable waiting area. Adding more to get to fifteen words. More

by tws393
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Recommend Dealer
Yes
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September 29, 2024

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Max is very helpful when I bought the car on Saturday. His service is good and give me a lot of suggestions. I am glad to have him to help me More

by chichris0305
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Recommend Dealer
Yes

Other Employees Tagged: Ken King, Michael O'Brien, Tim Waddell, Jeff Schwaeber, Ray Snapp, Russell Wilson, Max Wonders, Josh Wiswell

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Sep 30, 2024

Byers Mazda responded

Thank you so much for your kind words! We're thrilled to hear that Max was able to assist you effectively and provide valuable suggestions. We're always here to help, and we're glad you had a positive experience.

September 10, 2024

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This visit went smoothly and there was no charge. However, it was needed because the previous service was not done properly. Missed work dropping off and picking up and my wife had to drive to the de More

by creys
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Service Communication
Recommend Dealer
Yes
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August 06, 2024

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Ryan Snapp is undoubtedly the best dealer I have ever encountered. His exceptional attitude and unparalleled professionalism truly set him apart. More

by lize7730
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Michael O'Brien, Jeff Schwaeber, Ray Snapp, Russell Wilson , John Bechtel

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Aug 06, 2024

Byers Mazda responded

Thank you for taking the time to write such a complimentary review. Our team at Byers is dedicated to providing exceptional service and we're delighted to hear that Ryan Snapp stood out during your experience. We pride ourselves on delivering unparalleled professionalism and it's fantastic to know that our efforts are appreciated by our customers. We'll be sure to share your kind words with Ryan and the rest of our team. Thank you for choosing Byers and we look forward to providing you with exceptional service in the future.

June 20, 2024

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Great salespeople will do what it takes to make you glad you came to BYERS More

by collierbj1958
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Jeff Schwaeber, Ray Snapp

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Jun 25, 2024

Byers Mazda responded

Thank you for taking the time to leave a review of your experience with BYERS! We're incredibly fortunate to have such dedicated and hardworking salespeople on our team. They truly go above and beyond to make our customers happy and we're thrilled that was reflected during your visit. We hope you continue to enjoy the products and services provided by BYERS and we look forward to helping you again in the future.

May 21, 2024

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Employee Rating

Drop was still done using pen and paper. Technician did a great job explaining the recommended repairs. Will continue to drop car off. Car service would be nice. More

by LISAYOUNG1163
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Jeff Schwaeber , John Bechtel

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May 22, 2024

Byers Mazda responded

Thank you so much for choosing Byers and taking the time to leave a review, we truly appreciate it! I'm thrilled to hear that our technician did a great job explaining the recommended repairs, as we strive to provide exceptional service for all of our customers. We understand the importance of convenience, and your feedback has been noted. We are always looking for ways to improve our services and offerings, and will take your suggestion into consideration. Thank you again for trusting us with your car care needs, we look forward to seeing you again soon!

March 08, 2024

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I always have a great experience at Byers Mazda with any service that I’ve had with them! More

by Sjstotridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ken King, Tim Waddell, Jeff Schwaeber

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Mar 14, 2024

Byers Mazda responded

We are delighted to hear that your experiences at Byers Mazda have always been great! Our team strives to provide top-notch service in every area of our business and we are thrilled that we have accomplished this for you. Thank you for being a loyal customer and choosing Byers Mazda for your automotive needs. We look forward to continuing to assist you in the future!

March 04, 2024

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Stress free and pleasant experience. I was comfortable throughout the process from my salesman to finance. They worked really hard to find the right car for me. More

by CX-5 Star
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Russell Wilson , Jeff in Finance

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Mar 04, 2024

Byers Mazda responded

Thank you for taking the time to leave a review, we appreciate your kind words and are delighted to hear that your experience at Byers Mazda was stress-free and pleasant. Our team takes pride in providing excellent customer service and we are happy to hear that they were able to find the perfect car for you. We hope to see you again for any future car needs! Thank you for choosing Byers Mazda.

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