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Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
190 Reviews
4.9

190 Reviews

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190 Reviews of Carrie Hoffman

November 11, 2025

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Employee Rating

Carrie is excellent. she explained everything well and followed up. she scheduled my follow up appointment well. More

by LJNDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 11, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 06, 2025

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Employee Rating

Friendly staff, nice waiting room with free coffee, snacks and a newspaper is a nice touch. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Nov 06, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

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Employee Rating

So prompt to assist, and ready to give all necessary information and follow ups as needed! Thank you all! More

by oamisj75
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Nov 01, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

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Employee Rating

Great service to coordinate my windshield replacement with Action Glass and installing 4 new tires on my car. More

by JSilva48
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Oct 31, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 26, 2025

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Employee Rating

Great dealership, highly recommend purchasing a car from them as well as having your car serviced there! More

by ANTHONYREPASI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Malik Beckford , Katie Rice

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Oct 26, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

October 15, 2025

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Employee Rating

Carrie Hoffman was great did not have an appointment she took me right in and gave a estimated time of service, I was very pleased with the outcome and every thing was explained to me. More

by CEALRITT.MORTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alana Alvarez

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Oct 15, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 09, 2025

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Employee Rating

They work to earn your trust and perform their jobs well. They explain what service is needed and what they completed. More

by CJCAPP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor

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Oct 09, 2025

Liberty Mazda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 05, 2025

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Employee Rating

Carrie and Craig very knowledgeable. Would recommend Liberty (and have) to others. Keep up the good service! More

by l.leland
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

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Oct 05, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

September 18, 2025

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Employee Rating

Carrie was a very caring customer service representative. We are very satisfied customers, and will return to service both our Mazdas, and now possible to buy a new one. More

by amon1650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

September 09, 2025

Dealership Rating
Employee Rating

They tried to help me as much as they could. Unfortunately I had no choice but to drive back to the original dealer of the car. Service was still top notch. Very friendly and helpful staff. More

by amianangp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier , Alana Alvarez

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Sep 09, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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