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Carrie Hoffman
Carrie Hoffman at Liberty Mazda
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Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.8
132 Reviews
4.8

132 Reviews

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132 Reviews of Carrie Hoffman

February 21, 2025

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Employee Rating

Great convenient service. . I like the inspection video provided. And that you can schedule the service time. More

by GLSHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Georgios zenvantaridis

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Feb 21, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 18, 2025

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Employee Rating

Didn't fix My issue 100 %. When they said they did. I still here the noise.on my car. More

by LITTLEANGEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi, Alan Piacenta, Bradley Coleman, Craig Fournier, Alana Alvarez

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Feb 18, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 05, 2025

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Employee Rating

Carrie Hoffman is fantastic. She was incredibly professional and helpful in fixing my car. She is a wonderful asset to Liberty Mazda. I will be returning for service in the futur More

by Laura B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Liberty Mazda responded

Thank you, Laura, for your kind words for Carrie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 05, 2025

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Employee Rating

Excellent service, very transparent to customer. It really achieves high customer satisfaction and trust. Keep going. More

by YUANKUN888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

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Feb 05, 2025

Liberty Mazda responded

Yuan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

February 04, 2025

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Employee Rating

My favorite Dealership ever. Above and beyond service. Always over exceeds my expectation in everything. More

by Simon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta, Bradley Coleman, Craig Fournier, Alana Alvarez

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Feb 04, 2025

Liberty Mazda responded

Thank you, Simon! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 03, 2025

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Employee Rating

Service is always great! They thoroughly inspect my car each time and explain any needs my car has while also highlighting everything looking good. I live no where near Hartf More

by AMYD615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

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Feb 03, 2025

Liberty Mazda responded

Thank you, Amy, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2025

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Employee Rating

Awesome. Very fast and knowledgeable. Great cust service will definitely be back for next seevice More

by huskies90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2025

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Employee Rating

Liberty Mazda is top notch in the Service Department. Jason Secor sets the tone. Carrie Hoffman is an absolute pleasure to deal with as a Service Associate. More

by vmariekozak
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

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Jan 31, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. Jason, Carrie, and our team appreciate your business and hope to see you again soon!

January 27, 2025

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Employee Rating

Their customer services is amazing they are on point . I will recommend. To frinds and family. They are fast and accurate. More

by tanny9276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

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Jan 27, 2025

Liberty Mazda responded

Tanny, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

January 26, 2025

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Employee Rating

Schedule service was easy, was advised on current service and recalls. Personal assisted with ride during service More

by Y.A.ROGACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bradley Coleman, Craig Fournier, Alana Alvarez

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Jan 27, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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