Carrie Hoffman
Carrie Hoffman at Liberty Mazda

Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

Contact Me
4.9
196 Reviews
4.9

196 Reviews

Write a Review

196 Reviews of Carrie Hoffman

December 21, 2025

Dealership Rating
Employee Rating

Carrie was helpful knowledgeable and kept in contact with updates to the status of my car the dealership was clean and neat any staff member that passed by acknowledged my presence and said hello excellent r More

by CACHIPO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2025

Liberty Mazda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 09, 2025

Dealership Rating
Employee Rating

Knows how to take care of his customers. World class service. Highly recommend this dealership’s service department. More

by BOBP727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Alan Piacenta

Dec 09, 2025

Liberty Mazda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 07, 2025

Dealership Rating
Employee Rating

Always the best! Easy to get help, clean inside and everyone is so nice! I really enjoy how helpful everyone is! More

by NICOLE_CROWLEY
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Dec 08, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 06, 2025

Dealership Rating
Employee Rating

Been coming to Liberty for 5 years now and service has always been excellent and the staff very helpful. More

by LKB7452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Secor, Craig Fournier

Dec 06, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

December 02, 2025

Dealership Rating
Employee Rating

Great customer service, much pleasure to do business with, great experience Deffinietely will come back! More

by Domoleczek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Dec 02, 2025

Liberty Mazda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 27, 2025

Dealership Rating
Employee Rating

The service is always excellent with particular attention to make you comfortable and knowledgeable about the experience. More

by JIMMYAPWH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Katie Rice

Nov 28, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

November 11, 2025

Dealership Rating
Employee Rating

Carrie is excellent. she explained everything well and followed up. she scheduled my follow up appointment well. More

by LJNDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

November 06, 2025

Dealership Rating
Employee Rating

Friendly staff, nice waiting room with free coffee, snacks and a newspaper is a nice touch. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier

Nov 06, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

November 01, 2025

Dealership Rating
Employee Rating

So prompt to assist, and ready to give all necessary information and follow ups as needed! Thank you all! More

by oamisj75
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Nov 01, 2025

Liberty Mazda responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Dealership Rating
Employee Rating

Great service to coordinate my windshield replacement with Action Glass and installing 4 new tires on my car. More

by JSilva48
Recommend Dealer
Yes

Other Employees Tagged: Carrie Hoffman

Oct 31, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

1
...

Dealership Inventory (229 Vehicles)

used 2017 Honda CR-V car, priced at $17,934
2017 Honda CR-V
used
N/A exterior
CVT
All-wheel Drive
new 2026 Mazda CX-50 Hybrid car, priced at $39,880
2026 Mazda CX-50 Hybrid
new
Blue exterior
CVT
All-wheel Drive
new 2026 Mazda CX-50 car, priced at $35,015
2026 Mazda CX-50
new
White exterior
Automatic
All-wheel Drive
used 2025 Mazda CX-5 car, priced at $34,998
2025 Mazda CX-5
used
Jet Black Mica exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $32,330
2025 Mazda CX-5
new
Tan exterior
Automatic
All-wheel Drive
new 2025 Mazda CX-5 car, priced at $32,545
2025 Mazda CX-5
new
White exterior
Automatic
All-wheel Drive