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Carrie Hoffman
Carrie Hoffman at Liberty Mazda
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Carrie Hoffman

Service Advisor

Liberty Mazda

91 W Service Rd
Hartford, CT 06120

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4.9
138 Reviews
4.9

138 Reviews

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138 Reviews of Carrie Hoffman

March 25, 2025

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Employee Rating

Fantastic level of service. I enjoyed the experience. Good job, and I definitely recommend Liberty Mazda. More

by Shuruti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez, Georgios Zervantaridis

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Mar 26, 2025

Liberty Mazda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

March 22, 2025

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Employee Rating

Carrie provided excellent service and advice. Very thorough and helpful. The technician was also excellent. More

by JASON_CRAIG02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 25, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business, Jason, and hope to see you again soon!

March 06, 2025

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Employee Rating

Good dealer appreciate you job good people thank you for the work excelent work thanks for you time. More

by EDNAMORALES989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez, Georgios Zervantaridis

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Mar 07, 2025

Liberty Mazda responded

Thank you so much, Edna, for your kind words and for taking the time to leave us this wonderful feedback!

March 06, 2025

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Employee Rating

Friendly, helpful and welcoming. Waiting area is comfortable and clean. Refreshments are an added plus! More

by pcdorion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2025

Liberty Mazda responded

Thanks for sharing about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 28, 2025

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Employee Rating

My problem was taken care of very quickly with a thorough explanation of the process. Everyone was very professional and friendly, and I appreciated the bonus car wash. More

by MA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 28, 2025

Liberty Mazda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 27, 2025

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Employee Rating

Went for a routine service. Carrie was very professional and the service was efficiently completed with a paper and video report of what’s been looked at on my car. More

by ALEE24
Recommend Dealer
Yes
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Feb 27, 2025

Liberty Mazda responded

Thank you so much for your excellent review! We are so glad that Carrie had the opportunity to work with you, and we are thrilled that you found your experience with us here at Liberty Mazda to be a positive one. Please don't hesitate to reach out if you need anything else.

February 21, 2025

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Employee Rating

Great convenient service. . I like the inspection video provided. And that you can schedule the service time. More

by GLSHOME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Georgios zenvantaridis

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Feb 21, 2025

Liberty Mazda responded

Thanks for sharing your thoughts about your experience with Liberty Mazda. We appreciate your business and hope to see you again soon!

February 18, 2025

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Employee Rating

Didn't fix My issue 100 %. When they said they did. I still here the noise.on my car. More

by LITTLEANGEL27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Behan, Jason Secor, Michael Petrella, Jordan Udi, Alan Piacenta, Craig Fournier, Alana Alvarez , Bradley Coleman

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Feb 18, 2025

Liberty Mazda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Mazda.

February 05, 2025

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Employee Rating

Carrie Hoffman is fantastic. She was incredibly professional and helpful in fixing my car. She is a wonderful asset to Liberty Mazda. I will be returning for service in the futur More

by Laura B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 05, 2025

Liberty Mazda responded

Thank you, Laura, for your kind words for Carrie! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Liberty Mazda.

February 05, 2025

Dealership Rating
Employee Rating

Excellent service, very transparent to customer. It really achieves high customer satisfaction and trust. Keep going. More

by YUANKUN888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Fournier, Alana Alvarez , Bradley Coleman

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Feb 05, 2025

Liberty Mazda responded

Yuan, It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Mazda!

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