Carrie Brown
Carrie Brown at MINI of St Louis

Carrie Brown | Page 4

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

Contact Me
4.9
268 Reviews

Dealership Experience

20 yrs, 11 mos

Languages Spoken

English English

4.9

268 Reviews

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268 Reviews of Carrie Brown

July 23, 2025

Dealership Rating
Employee Rating

I love the relationship between car owner and the dealership at MINI of St. Louis. From sales to service, everyone is very helpful and so nice. Cheers. More

by Minifan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for a 5-star review! We love hearing that you feel supported by our team from sales to service. Building lasting relationships is what MINI is all about, cheers to many more miles together! :)

July 10, 2025

Dealership Rating
Employee Rating

Dustin worked so hard to get us not one but two cars ready after a long weekend. Amazing team and work to make the deals right and cars in great condition on pick-up. Thank you More

by ramseylnherrera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers

Sep 16, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad Dustin and our team could make everything come together smoothly and get both cars ready for you after the long weekend. Congratulations on your new MINIs. We hope you enjoy every mile! :)

July 09, 2025

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Employee Rating

Service was great. Very thorough service. Always friendly and helpful. The service department was able to accommodate and resolve my issues. More

by RScherck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our service team was able to resolve your concerns thoroughly and with a friendly touch. We truly appreciate your trust and look forward to helping you again! :)

July 09, 2025

Dealership Rating
Employee Rating

Very nice people, very expensive. I don’t have a total of fifteen words to say. More

by Timnoelker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Sep 18, 2025

MINI of St Louis responded

Thank you for your feedback. We are pleased that you have a good experience. We understand that service costs can feel high, and we always strive to provide the best value through expert care and transparency. We truly appreciate you choosing MINI of St. Louis.

June 30, 2025

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Employee Rating

They treated me like i was valued as a customer. They took care of my car like it was theirs. More

by craigeryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 15, 2025

MINI of St Louis responded

Thank you for the 5-star review! We’re so glad you felt valued and that our team cared for your MINI as if it were their own. That’s exactly the experience we aim to provide every visit!:)

June 17, 2025

Dealership Rating
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MINI STL is the best ever! Always treated like you’re the only customer along with GREAT service makes for an excellent dealership. Highly recommend! More

by Barb&Mini-Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thanks for the love and for recommending us, we’re thrilled you always feel like our #1. Can’t wait to welcome you back for more great MINI moments! :)

June 12, 2025

Dealership Rating
Employee Rating

Our check engine light came on and knew we would need to go to Mini of St. Louis. Got us right in, fixed the problem, had a loaner car for us, found another issue but one that didn't need service right awa More

by lynnequallen2
Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re happy we could get you in quickly, provide a loaner, and make sure your MINI was taken care of without any pressure. We truly appreciate your trust and look forward to helping you whenever you need us!

June 10, 2025

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Employee Rating

Got us in without an appointment as we needed the car functioning for a trip More

by Meemeg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are thrilled we were able to get your MINI in quickly and in perfect condition for your trip. We look forward seeing you and your MINI next visit! :)

June 03, 2025

Dealership Rating
Employee Rating

The staff are very friendly, the service was done quickly, and there is free coffee and snacks! More

by Segue77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 25, 2025

MINI of St Louis responded

Thank you for the 5-star review! We are very happy that you had a great and quick experience during your service visit. We look forward to seeing you and your MINI next visit! :)

May 28, 2025

Dealership Rating
Employee Rating

Mini of St Louis was great! They worked me in as I was passing through and had a dead battery. The staff was kind and courteous. Snacks and a lounge were available. More

by crissybigsissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2025

MINI of St Louis responded

Thank you for your review! We’re glad we could get you taken care of quickly while you were passing through. It’s wonderful to hear you enjoyed the lounge and snacks while our team got your MINI back on the road. Safe travels, and we’d love to see you again anytime you’re in St. Louis!

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