Carrie Brown
Carrie Brown at MINI of St Louis
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Carrie Brown

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
206 Reviews

Dealership Experience

19 yrs, 8 mos

Languages Spoken

English English

4.9

206 Reviews

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206 Reviews of Carrie Brown

February 05, 2025

Dealership Rating
Employee Rating

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust More

by Sswin85027
Service Price Transparency
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Recommend Dealer
Yes

February 04, 2025

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I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir More

by fugue-crews4w
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Recommend Dealer
Yes

January 17, 2025

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Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

by Hayann
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Recommend Dealer
Yes

January 15, 2025

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My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! More

by Akalina95
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Recommend Dealer
Yes

January 14, 2025

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We’ve been using MINI of St Louis since 2009! They are top notch! Many times we’ve needed a loaner car, which is so helpful. Bill H. in sales has been great to deal with, along with Carrie B. In More

by MOJO59
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Bill Harada

January 04, 2025

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I personally love mini of st. Louis for their personal customer customer service to their customers, I have been in the mini family for 5 years now and I really do feel like family More

by lolastlouis06
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Andrew Gray

December 30, 2024

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They are alway super thorough and helpful. They make sure I know and understand everything they are doing when it comes to caring for my MINI. I love the videos that they provide. They have More

by feliciap06
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer , Andrew Gray

Jan 27, 2025

MINI of St Louis responded

Thank you for the great 5-star review regarding your recent Service visit! We appreciate it very much and Happy New Year:)

December 23, 2024

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Every experience at St. Louis Mini has been unique and wonderful! Top not quality service, along with welcoming approachable staff in every department. Good stuff there St More

by hanebrink1
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

Jan 27, 2025

MINI of St Louis responded

Thank you so much for this 5-star review, you made our Holidays more bright!

December 10, 2024

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Easy experience to have recall accomplished in least possible inconvenience staff very professional and fully ready to assist me. More

by jack_tolliver
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson

Dec 10, 2024

MINI of St Louis responded

Thank you for the great review, Jack!

December 09, 2024

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Employee Rating

I felt taken care of! Service was prompt, communication was great. Best experience at a dealership so far. More

by Rasmith1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Thompson , Andrew Gray

Dec 10, 2024

MINI of St Louis responded

Thank you for the great review and recommendation regarding your recent service appointment! We appreciate you very much:)

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