Dealership Experience
19 yrs, 5 mos
Languages Spoken
English
191 Reviews
Write a Review191 Reviews of Carrie Brown
February 17, 2024
I had a minor cosmetic repair and found everyone to be most attentive and kind from start to finish. I know I made the right choice purchasing from Mini if St Louis. most attentive and kind from start to finish. I know I made the right choice purchasing from Mini if St Louis. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Andrew Gray
February 16, 2024
Very efficient service center. The center kept me informed of the status of my car by texting updates. The center kept me informed of the status of my car by texting updates. More
Other Employees Tagged: Andrew Gray
January 19, 2024
I don’t know that I have been treated better by any other car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ car dealer in my 45 years of being a car owner. HIGHLY recommend Mini of STL❣️ More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer, Andrew Gray
January 18, 2024
Mini of St Louis is the most fun place to visit! All the beautiful, colorful autos! The staff is very happy to be working there. I am on my 4th Mini and cannot imagine driving anything else. Sa All the beautiful, colorful autos! The staff is very happy to be working there. I am on my 4th Mini and cannot imagine driving anything else. Sam Hard has been there for me with the leases and sale. Service Managers....I forget your names...but you are terrific! They also have the best coffee machine around while you are waiting....which will not be long! The Showroom floor is full of Mini Coopers that you will love and good luck picking your color! It is very difficult as they are all beautiful. Thank you, Mini of St Louis, for making it fun and easy to own a Mini Cooper! More
Other Employees Tagged: Sam Hall, Scott Thompson, Steve Pfeiffer , Arman Dzafic
November 06, 2023
I purchased a mini in Florida and drove it to St. Louis to surprise my wife. I had an oil light go on, so I take it to the mini dealership. Holy crap it was 3 quarts low.. I think it takes only 4 qts Louis to surprise my wife. I had an oil light go on, so I take it to the mini dealership. Holy crap it was 3 quarts low.. I think it takes only 4 qts. When I asked how much I owed them they said zero. They do this as a service. How else may I help you!!!??? Are you kidding me? I then received the best advice from an advisor. He looked at my key and pulled up information of the vehicle and gave me prices of the recommended service and said he would gladly give my wife a loaner vehicle. I AM BESIDE MYSELF!!!! Best service experience in the history of ever!!! Unbelievable!!!! Thank you Mini of St. Louis. More
Other Employees Tagged: Steve Pfeiffer , Arman Dzafic
October 09, 2023
Personal, detail oriented, perceives beyond the car to the person. Kept me informed as to the seriousness of my car’s need on my last visit. the person. Kept me informed as to the seriousness of my car’s need on my last visit. More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver
September 22, 2023
Arman Dzafic is a gem - polite, courteous and very knowledgeable about Minis. While it takes time to service a car I actually look forward to coming to Mini of St. Louis. I know my Mini servicing to knowledgeable about Minis. While it takes time to service a car I actually look forward to coming to Mini of St. Louis. I know my Mini servicing to tops. While living in southern Florida we were not as satisfied by the service there - mainly did not feel like they knew Minis. More
Other Employees Tagged: Arman Dzafic, Maggie Hoekstra, Mary Silver
August 21, 2023
One of the main reasons that I continue to own MINI coopers, is because of the amazing service department. Arman goes above and beyond to make sure my car’s needs are met. He explains what is going on coopers, is because of the amazing service department. Arman goes above and beyond to make sure my car’s needs are met. He explains what is going on with my car and makes it a point to get to know his customers and their MINI. Thank you for always providing excellent service and customer care. More
Other Employees Tagged: Sam Hall, Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver
July 25, 2023
Mini of St. Louis hands down is one of the best dealerships I have ever used. The knowledge and friendliness of the staff and service technicians are top notch. Louis hands down is one of the best dealerships I have ever used. The knowledge and friendliness of the staff and service technicians are top notch. They have made me a Mini customer for life! More
Other Employees Tagged: Bill Harada, Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver
April 18, 2023
Arman offers a high level of service, is detailed oriented and makes dealer visits actually enjoyable oriented and makes dealer visits actually enjoyable More
Other Employees Tagged: Scott Thompson, Steve Pfeiffer , Arman Dzafic, Mary Silver