Carrie Brown

Excellent service - could not have been any better from beginning to end. Very impressed. Unusually good. beginning to end. Very impressed. Unusually good. More

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The purchase was easy. The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state The car was ready in the showroom. We were explained in detail all the operations of the car. Paperwork seemed like it took forever and out of state paperwork was not correct. We got it taken care by the IL SOS. We had a recall and have been treated professionally and respectful. I couldn't imagine better service from a service department. More

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The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! Always friendly and take great care of my Mini. Love Mini of St Louis! More

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Great service. Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini Flawless performance. Welcoming environment. I’ll continue to get my service through St. Louis Mini More

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I've interacted with MINI of STL's service department for five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is s five years while owning a car I inherited from my mom who serviced her car there for a decade before me. MINI of STL's operational philosophy is steeped in transparency, service, and kindness. Everyone I've ever interacted w/ there is uniformly committed to providing the clearest, most transparent information re: service priorities re: my car, e.g., what I need to address first, and what I can wait to address later. I don't know how other car dealerships operate. Before owning my MINI, I serviced my Hondas at local garages. However, I have walked into massive regional dealerships that sell multiple makes and models. MINI of STL is a world apart from those impersonal, sales-driven superstores. At MINI, everything is calm, relaxed, and tailored toward customer satisfaction. MINI drivers exhibit high degrees of loyalty bc MINI caters to driver satisfaction in the cars they build all the way down to the dealerships that sell and service those cars! More

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They are always so kind and respectful when I bring in my car. I always know I’m in good hands at the dealership. car. I always know I’m in good hands at the dealership. More

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The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great customer service! More

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I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requirements. I have logged over a million miles and never had a better repair experience! More

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Best group of people to take care of my mini coop. Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! Fair, fun & fantastic & very helpful. It’s weird but I enjoy taking my car in for service! More

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My Mini-Fam, reliable, dependable & a pleasure to work with! Highly recommend, recommend, recommend, recommend! with! Highly recommend, recommend, recommend, recommend! More

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