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Carolina Wetzel
Carolina Wetzel | Page 51
Service Advisor
Advantage Chevrolet of Hodgkins
9510 Joliet Rd
Hodgkins, IL 60525
556 Reviews
Languages Spoken
English
Spanish
556 Reviews
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556 Reviews of Carolina Wetzel
April 02, 2021
Advantage Chevrolet in Hodgkins, IL always takes professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. professional care of my vehicles. They are thorough & attentive. The waiting area is clean & inviting. The service team is quick & efficient. More
by SBHNWRGHT
Verified CustomerOther Employees Tagged: Felipe Alfaro
March 31, 2021
Oh ok well I had another leak in the front right tire which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday s which was on the back when I brought it in. The rim was cracked I thought I asked you guys to check for all of that? Either way it was yesterday so I had to go to Firestone since it was a Sunday and ruined my trip. I had to buy another tire and get a new rim. I should get some type of compensation for this inconvenience More
by mcharles48
March 29, 2021
The tech didn't know what he is doing my car takes 6 quarts then he only put 5 quarts in it and oil spilled on my motor and oil hand prints on my car and then when I told service manager my car takes 6 quarts then he only put 5 quarts in it and oil spilled on my motor and oil hand prints on my car and then when I told service manager my car takes 6 quarts he said no it does and then it turned in too a big deal then they finally fixed it and give me a discount but I wasn't looking for a discount I wanted my car done right that's it. More
by TCA252
March 26, 2021
I had an excellent experience at Advantage Chevrolet in Hodgkins. The service manager was beyond helpful and went the extra mile for me. Great work! Hodgkins. The service manager was beyond helpful and went the extra mile for me. Great work! More
by Patrick
Other Employees Tagged: Felipe Alfaro
March 26, 2021
In a word OUTSTANDING!! Great service Dept special shout-out to Mark and Luke for outstanding work, and their commitment to quality is second to none! Thanks to Carolina, very cheerful and helpful at shout-out to Mark and Luke for outstanding work, and their commitment to quality is second to none! Thanks to Carolina, very cheerful and helpful at every turn. Thanks again to all involved with my service visit More
by sgrenfell007
Other Employees Tagged: Felipe Alfaro , Mark Rudolph, Luke Zycki
March 25, 2021
Quite possibly the worst customer experience I’ve ever experienced. Purchased 2 vehicles and will be my last. Misleading service reps, no updates on work status, false information about repairs. 4+ hours experienced. Purchased 2 vehicles and will be my last. Misleading service reps, no updates on work status, false information about repairs. 4+ hours I waited for an issue that was not resolved. More
by jbrokopp1101
Other Employees Tagged: Len Paluch
March 24, 2021
They took care of the issue, kept me in the loop the entire time. Very easy and friendly to deal with. Wish this dealership was closer to home, I would use their service dept more often! entire time. Very easy and friendly to deal with. Wish this dealership was closer to home, I would use their service dept more often! More
by Cdillman24
March 23, 2021
Great people and service good advice.safe very friendly staff and service. Easy to make appointments Julia is so awesome always very accommodating nice dealing with people who are knowledgeable staff and service. Easy to make appointments Julia is so awesome always very accommodating nice dealing with people who are knowledgeable More
by fishpat1987
Other Employees Tagged: Julia Harskey, Felipe Alfaro
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