Carol Clark-Muniz
Carol Clark-Muniz at Rallye BMW
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Carol Clark-Muniz

Service Advisor

Rallye BMW

1 Brush Hollow Rd
Westbury, NY 11590

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4.7
880 Reviews

On behalf of Rallye BMW, I would like to welcome you to our dealership! I am a Service Advisor who is ready to take care of your vehicle needs and get you back on the road safely. I have extensive knowledge of the products and services that we provide, and I make it a priority to get you in and out within a timely manner. I never make customers purchase products they don’t need, and I will always remain honest, professional, and ready to help. You can count on me to get the job done right!

4.7

880 Reviews

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880 Reviews of Carol Clark-Muniz

January 29, 2025

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This BMW dealer has the largest show room in Nassau county. Their sales persons are nice, but you are under no pressure to buy. More

by Seming
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Recommend Dealer
Yes

Other Employees Tagged: David Huang, Cosmo Laurino

Jan 30, 2025

Rallye BMW responded

Seming, we're glad you enjoyed the spacious showroom and felt comfortable with our team at Rallye BMW. Thanks for sharing your experience!

January 27, 2025

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The worst BMW dealer in the tri state area. Had my $150,000 i7 repaired for $10,000 of damage. Car took over a month to repair. When complete they stated at checkout that payment would on More

by SA
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Recommend Dealer
No

Other Employees Tagged: Christopher Blanco

Jan 28, 2025

Rallye BMW responded

I'm sorry to hear about your frustrating experience with the repair process and payment issues. We strive for transparency in our policies, so it's concerning that this wasn't clear during your visit. Your feedback is valuable, and we would like to address these concerns directly with you. Please feel free to reach out at your convenience so we can make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 26, 2025

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Outstanding service! Staff keeps you informed every step of the way and is willing to assist you with whatever you may need. That is why I have bee a repeat customer of t More

by swenny21
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Recommend Dealer
Yes
Jan 27, 2025

Rallye BMW responded

Thank you for being a loyal customer and sharing your positive experience with Rallye BMW! We're delighted to know our team keeps you informed and well-assisted. Looking forward to serving you in the future!

January 26, 2025

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The staff is friendly and polite. The facility is clean and welcoming. Carol is willing to listen to our concerns. More

by SETHIFBTN00738
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Recommend Dealer
Yes
Jan 27, 2025

Rallye BMW responded

Thank you for sharing your experience with us at Rallye BMW! We're glad to hear that our friendly staff and welcoming facility made a positive impression. Carol will be pleased to know the attentive service was appreciated!

January 21, 2025

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Waiting area is comfortable, assessment is thorough and transparent. Easier to book over the phone More

by MargoB
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Recommend Dealer
Yes
Jan 21, 2025

Rallye BMW responded

Margo, thank you for taking a moment to share your feedback with our team at Rallye BMW! We're glad you find our waiting area comfortable and our service thorough. See you next time!

January 20, 2025

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Service is not good , the service dept is a bunch of theives. Try to scare you into things you don't need and make you pay for things covered. More

by metzade
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Recommend Dealer
No

Other Employees Tagged: Christopher Williams

Jan 20, 2025

Rallye BMW responded

It's concerning to receive this feedback, as we strive for transparent, honest, service. Please reach out directly so we can address any remaining issues and make things right. Thank you, Chris Blanco - Service Manager - 516-833-4862

January 19, 2025

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Excellent in every way. Always stress free and a pleasure bringing my car in for service. Comfortable waiting area. Christopher is an excellent service rep and communicator More

by MICHELENEW2
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Recommend Dealer
Yes
Jan 20, 2025

Rallye BMW responded

Michelene, we're delighted to hear that Christopher and the Rallye BMW team made your service visit stress-free and enjoyable. Thank you for sharing your experience with us!

January 18, 2025

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EXCELLENT SERVICE AT RALLYE BMW. The staff was very welcome and professional. No complaints from me More

by jenniferpmbrtn
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Recommend Dealer
Yes
Jan 20, 2025

Rallye BMW responded

We're delighted to hear you had an excellent experience with our team at Rallye BMW! Thank you for the kind words and support. We look forward to serving you again in the future!

January 18, 2025

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Outstanding service every time My Advisor takes care of everything. Now the dealership even sends a video of your car and the repair repairs before you get there. More

by Marvin
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Recommend Dealer
Yes
Jan 20, 2025

Rallye BMW responded

Marvin, it's fantastic to hear that you're enjoying the service and video updates from Rallye BMW! We're committed to providing top-notch experiences for our customers. Thanks for sharing your feedback!

January 13, 2025

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Dorian has always been a 5 star sales person. . He makes the process seamless.. This has been my third car lease with him.. I have been with Rallye even before you moved to Wantsgh.. Service is im More

by REEGIL
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Recommend Dealer
Yes

Other Employees Tagged: James D'Agostino, Daniel Turin

Jan 13, 2025

Rallye BMW responded

We're delighted to hear that Dorian has consistently provided you with a seamless leasing experience at Rallye BMW. Thank you for your continued loyalty and kind words about our service!

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