
200 Reviews
Write a Review200 Reviews of Carmen Alicea
February 19, 2025
Carmen went so far above and beyond. She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So gratefu She got an email after 10pm that I was having a problem with the truck. She called me and did everything she could to help. She’s amazing. So grateful. More
February 17, 2025
Every single time I go to this service center I am treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service treated kindly. My vehicle is ready in a reasonable amount of time. And that is the reason I continue to lease vehicles from this dealership. Service to me is very important not just selling me a car and forgetting about me. More
January 16, 2025
I requested all new wipers & only got the front ones. And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for m And NO CAR WASH after being told I would get one. Even the cashier said got one. It really pissed me off being lied to. I can go other places for my services More
January 15, 2025
Carmen is my service advisor and she’s great, knows our cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comf cars and is knowledgable. I can also make service appointments with ease and the service is on time, the waiting room is also well equipped with comfortable seating areas food and beverages. More
January 04, 2025
Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfortable when taking the vehicle in for service. I’ve known Mr. Martinez for over 20 years and he is one of the main reasons why I purchased a vehicle at Williamson Cadillac. More
Other Employees Tagged: Rolando Pardo, John Varela, Tony Martinez, Mike Valladares
January 04, 2025
Great service from every one of the employees when we arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. More
Other Employees Tagged: Beny Ledesma, Pete Betancourt
January 03, 2025
Great people excellent service Tony Martinez the best of the Best thank you so much !! the Best thank you so much !! More
Other Employees Tagged: Tony Martinez
December 30, 2024
I can also count on great support and customer service at the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. the Williamson Dealership. My service agent (Carmen) has always been very responsive to my needs and concerns. More
Other Employees Tagged: Marcos Castro



