Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
179 Reviews
4.9

179 Reviews

Write a Review

Dealership Experience

11 yrs, 9 mos

179 Reviews of Carlos Silvera

February 21, 2025

Dealership Rating
Employee Rating

Rob was fantastic! Went above and beyond to get us in a new Silverado! Colonial west is the best! More

by Rlafferty85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your wonderful review! We're thrilled to hear that Rob went above and beyond to help you with your new Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and we're glad you had a great experience. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2025

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Colonial West Chevrolet is the best dealership to do business with. My Sales person Maynor was very friendly,knowledgeable and professional. He made my experience buying a new truck awesome. More

by Karen Ribeiro
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jeff Chandler, Maynor Aguilar , Eric Phelps Parts Manager and Jim Phelps for helping me order accessories for the new truck.

Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Karen, for your wonderful review! We're thrilled to hear that you had an awesome experience purchasing your new truck with us at Colonial West Chevrolet of Fitchburg. Maynor truly embodies the friendly and knowledgeable service we strive to provide. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 04, 2025

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Sean-o was helpful and patient as we worked to pick out the perfect vehicle. He was professional and easy to work with. He explained all of the paperwork to me in detail to ensure that I understood what I More

by samantha.rotti
Sales Price Transparency
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Recommend Dealer
Yes
Feb 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Samantha, for your wonderful review! We are thrilled to hear that Sean-o and Carlos made your vehicle purchasing experience seamless and enjoyable. At Colonial West Chevrolet of Fitchburg, we pride ourselves on our professional team and ensuring our customers feel informed and comfortable throughout the process. We appreciate your kind words and look forward to welcoming you back for your next visit. Please don't hesitate to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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Are sales man was great , friendly and very professional . They where quick and efficient getting the car ready . More

by lancenicholsbackhoe
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Lance! We're thrilled to hear that our team provided you with friendly and professional service at Colonial West Chevrolet of Fitchburg. It's great to know that we could assist in getting your car ready quickly and efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 24, 2025

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Exceptional service as always. Everyone is friendly and courteous. Highly recommend colonial west Chevrolet Fitchburg Ma . More

by Cboisvert1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you experienced exceptional service at Colonial West Chevrolet of Fitchburg. Our team works hard to create a friendly and courteous environment, and it’s great to know that it made a positive impact on your visit. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 23, 2025

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Will continue to return to this dealer every time. Love the personal attention and knowledge of the entire team! Thank you!!! More

by Tonyagrace33
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem, Jeff Chandler

Jan 23, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg truly appreciate your kind words about our team's personal attention and knowledge. Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 14, 2025

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Thank you CWC for a new start with 2025 Chevy Trax! The staff were professional and friendly, this took awhile to trade old car and fit an affordable loan. This is the 4th vehicle we’ve added to our fa More

by Jgoodrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 14, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! I'm thrilled to hear that you had a positive experience with us at Colonial West Chevrolet of Fitchburg while getting your new 2025 Chevy Trax. It's great to know that our professional and friendly staff were able to assist you through the process of trading in your old car and securing an affordable loan. I truly appreciate your continued trust in us for your family's vehicle needs, and I look forward to serving you again in the future. Your recommendation means a lot to us! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 09, 2025

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Picked out this beauty a few days ago and Sean Salem made It happen!!! He always goes above and beyond for each and every customer and makes the whole car buying experience much more enjoyable. I used More

by Junebug1774
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Sean-O Salem

Jan 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We're thrilled to hear that you found your perfect car with Sean at Colonial West Chevrolet of Fitchburg. It's great to know that Sean made your car buying experience enjoyable and stress-free. We truly appreciate your kind words and recommendation. We look forward to seeing you again and helping you with any future needs! Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 04, 2025

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Employee Rating

These guys are professional, efficient at their job. They delivered when they said they would with very to little effort from us as the customer. If your in the market for a new vehicle try them first o More

by jdonahue140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem

Jan 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience at Colonial West Chevrolet of Fitchburg, and it's great to know that Sean was able to make the process smooth and pressure-free for you. We truly appreciate your recommendation and look forward to assisting you again in the future. Enjoy your new vehicle! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 03, 2025

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Employee Rating

Robby Dodd and John Lane were awesome to deal with, along with everyone else on the sales team. Just a great bunch of very helpful people. I give Colonial West Chevrolet AAA++++.It was worth the 100-mile one More

by twostickmutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 04, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you! We truly appreciate your kind words about your experience with our sales team at Colonial West Chevrolet of Fitchburg. We're thrilled to hear that you found exactly what you were looking for and that it was worth the journey. Our team works hard to provide excellent service, and your feedback means a lot to us. We look forward to welcoming you back next time! Safe travels! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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