Carlos Silvera
Carlos Silvera at Colonial West Chevrolet of Fitchburg

Carlos Silvera

Business Manager

Colonial West Chevrolet of Fitchburg

314 John Fitch Hwy
Fitchburg, MA 01420

4.9
184 Reviews
4.9

184 Reviews

Write a Review

Dealership Experience

11 yrs, 11 mos

184 Reviews of Carlos Silvera

March 27, 2025

Dealership Rating
Employee Rating

My daughter and I recently had the pleasure of purchasing a car from colonial West and I can't recommend Sean enough as a sales professional! From the moment we stepped onto the lot, Sean made the process sm More

by s.tursunovic
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Geno Neagle, Sean-O Salem

Mar 27, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review! We’re thrilled to hear that you and your daughter had a fantastic experience purchasing a car at Colonial West Chevrolet of Fitchburg with Sean. Our team strives to provide a smooth and stress-free process, and it’s fantastic to know Sean was able to do just that. We appreciate your recommendation, and we look forward to assisting you again in the future. Enjoy your new car! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 24, 2025

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Service was quick and they kept me updated as far as the progress of the service was concerned!!! More

by Paulf
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Mar 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your kind words! We're glad to hear that your service experience at Colonial West Chevrolet of Fitchburg was quick and that our team kept you updated throughout the process. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 20, 2025

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I may have done this already but here goes . I have been doing business with colonial west since I bought my 2015 Colorado and unfortunately went with another when I traded it in for my 18 Color More

by Thor6635
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 20, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for sharing your experience with us! We're thrilled to hear that you returned to Colonial West Chevrolet of Fitchburg and found your retirement truck with us. It's wonderful to have loyal customers like you, and we genuinely appreciate your trust in our team. We look forward to assisting you with any future service or vehicle needs. Enjoy your new truck, and come back to see us anytime! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 10, 2025

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My home dealership for over 10 years . very happy with the way they treat me as a customer and as a person More

by Thor6635
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 10, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We at Colonial West Chevrolet of Fitchburg are thrilled to hear that you are happy with your experience and that you feel valued as both a customer and a person. Your loyalty over the past 10 years means so much to us. We look forward to serving you for many more years to come! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

March 09, 2025

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I. Am a repeat customer for over 20 years. Robb Dodd went out of his way to find the right vehicle for me. He is an asset to their sales team. He doesn’t just try to sell a truck. He knows his product, liste More

by johntfleck
Sales Price Transparency
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Recommend Dealer
Yes
Mar 09, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you so much for your wonderful review, John! We’re thrilled to hear that your experience with Robb Dodd at Colonial West Chevrolet of Fitchburg was so positive. His dedication to understanding customer needs and finding the perfect vehicle truly makes a difference. We appreciate your loyalty over the past 20 years and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 21, 2025

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Rob was fantastic! Went above and beyond to get us in a new Silverado! Colonial west is the best! More

by Rlafferty85
Sales Price Transparency
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Recommend Dealer
Yes
Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Rob, for your wonderful review! We're thrilled to hear that Rob went above and beyond to help you with your new Silverado. At Colonial West Chevrolet of Fitchburg, we strive to provide the best service possible, and we're glad you had a great experience. We look forward to seeing you again! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 20, 2025

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Colonial West Chevrolet is the best dealership to do business with. My Sales person Maynor was very friendly,knowledgeable and professional. He made my experience buying a new truck awesome. More

by Karen Ribeiro
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Tania Audet, Jeff Chandler, Maynor Aguilar , Eric Phelps Parts Manager and Jim Phelps for helping me order accessories for the new truck.

Feb 21, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Karen, for your wonderful review! We're thrilled to hear that you had an awesome experience purchasing your new truck with us at Colonial West Chevrolet of Fitchburg. Maynor truly embodies the friendly and knowledgeable service we strive to provide. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

February 04, 2025

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Sean-o was helpful and patient as we worked to pick out the perfect vehicle. He was professional and easy to work with. He explained all of the paperwork to me in detail to ensure that I understood what I More

by samantha.rotti
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Feb 05, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you, Samantha, for your wonderful review! We are thrilled to hear that Sean-o and Carlos made your vehicle purchasing experience seamless and enjoyable. At Colonial West Chevrolet of Fitchburg, we pride ourselves on our professional team and ensuring our customers feel informed and comfortable throughout the process. We appreciate your kind words and look forward to welcoming you back for your next visit. Please don't hesitate to share your experience with others! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 28, 2025

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Are sales man was great , friendly and very professional . They where quick and efficient getting the car ready . More

by lancenicholsbackhoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Coby Smart

Jan 29, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review, Lance! We're thrilled to hear that our team provided you with friendly and professional service at Colonial West Chevrolet of Fitchburg. It's great to know that we could assist in getting your car ready quickly and efficiently. We appreciate your feedback and look forward to serving you again in the future! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

January 24, 2025

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Employee Rating

Exceptional service as always. Everyone is friendly and courteous. Highly recommend colonial west Chevrolet Fitchburg Ma . More

by Cboisvert1173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Colonial West Chevrolet of Fitchburg responded

Thank you for your wonderful review! We're thrilled to hear that you experienced exceptional service at Colonial West Chevrolet of Fitchburg. Our team works hard to create a friendly and courteous environment, and it’s great to know that it made a positive impact on your visit. We appreciate your recommendation and look forward to welcoming you back soon! Sincerely, Jeff Chandler General Manager jchandler@colonial-west.com 978-342-8713

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