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Carlos Santiago

Overview Reviews (8) Inventory (208)

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Carlos Santiago

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Carlos Santiago

Sales Consultant

Southern Mazda Newport News

12602 Jefferson Ave
Newport News, VA 23602

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4.9

8 Reviews

Overview Reviews (8) Inventory (208)

4.9

8 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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8 Reviews of Carlos Santiago

October 27, 2024

Dealership Rating

Employee Rating

Great customer service and short wait time for vehicle servicing. Team really did an excellent job. servicing. Team really did an excellent job. More

by ROBERTRATTIGAN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ayden Stern & Cleon Skinner

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Oct 30, 2024 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 17, 2024

Dealership Rating

Employee Rating

Very helpful and kind! They helped me get into a much better car and it was a delight to work with them! They helped me get into a much better car and it was a delight to work with them! More

by alexander.forsgren

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Toney Richards, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Stephen Fletcher , Benjamin Fronkier, Anton Smith, Amber Maynard

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August 08, 2024

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It was a great process with a great salesman! They ensured that I got a fair price for my trade-in. They ensured that I got a fair price for my trade-in. More

by alyssacirr

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Toney Richards, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green , Benjamin Fronkier, Orlando Cruz

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Aug 09, 2024 -

Southern Mazda Newport News responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 28, 2024

Dealership Rating

Employee Rating

Dealer and salesman were easy to deal with, when I expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. expressed that I was willing to walk away if they played games. They got the sale, by taking me seriously. More

by aomjtm

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Toney Richards, Kaylyn Brakefield

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Aug 07, 2024 -

Southern Mazda Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 01, 2024

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Employee Rating

I have purchased 2 Mazda's from this dealership and love the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due busin the service and the respect from everyone who works there. I have recommended this dealership to my family and friends. I will continue to due business with them. More

by annemarielandreneau

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Toney Richards, Cierra Roye, Joshua Green , Ayden Stern,Cleon Skinner

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May 23, 2024

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Employee Rating

Amazing place to buy a car wonderful atmosphere. The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the on The staff seemed to be super welcoming. Anton Smith was a huge help he answered all the questions I had about my financing. This is definitely the only place to buy!!! More

by Enzorivera21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Toney Richards, Kaylyn Brakefield, Lauren Farless, Tiera (Selena) Sheppard, Cierra Roye, Joshua Green, Stephen Fletcher , Benjamin Fronkier, Anton Smith

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May 24, 2024 -

Southern Mazda Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

April 05, 2024

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Employee Rating

Very attentive and willing to work with you. Very nice and always smiling. Will recommend the dealership. Very nice and always smiling. Will recommend the dealership. More

by BROWNDOG1999

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Orlando Cruz, Kaylyn Brakefield

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Apr 10, 2024 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

February 20, 2024

Dealership Rating

Employee Rating

Very pleased with our sales person Carlos, he was excellent to work with. I would recommend him to others excellent to work with. I would recommend him to others More

by skipb317

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kaylyn Brakefield , Stephen Fletcher

Report | Print

Feb 21, 2024 -

Southern Mazda Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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