Third time buying a Kia from Carlos and Hollywood Honda.
Great customer service. Great salesperson. Great experience.
Great customer service. Great salesperson. Great experience.
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by WATCHDAZE
Verified Customer
Verified Customer
Feb 08, 2026 -
Hollywood Kia responded
Thank you for trusting Carlos and our team with your third Kia purchase. It’s wonderful to hear you enjoyed the service and overall experience again. Congratulations on your new Kia Soul!
Carlos Salazar, Hollywood Kia, and each staff member I
encountered made driving my dream car a reality. I got a fair trade in value for my old car.
encountered made driving my dream car a reality. I got a fair trade in value for my old car.
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by JBEAR380
Verified Customer
Verified Customer
Feb 02, 2026 -
Hollywood Kia responded
Thank you for sharing your experience. We’re delighted Carlos and the staff helped you drive off in your dream Kia and that the trade-in process was smooth and fair. Please reach out if there’s anything else you need.
Friendly associates who seem to be having a great time
working together.. Carlos was awesome! Great follow up
working together.. Carlos was awesome! Great follow up
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by MANDY_MORELLI
Verified Customer
Verified Customer
Feb 02, 2026 -
Hollywood Kia responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
Carlos made my car buying experience easy.
He answered all of my questions. He was very professional and knowledgeable about the Kia K-4. He ensured that I received the best price for my new v
He answered all of my questions. He was very professional and knowledgeable about the Kia K-4. He ensured that I received the best price for my new vehicle.
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by surlesq80
Verified Customer
Verified Customer
Jan 27, 2026 -
Hollywood Kia responded
We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!
I had a very disappointing experience with Hollywood Kia.
They charged me $1,000 for servicing a car I purchased from them, but when I received the car, the service light was still on. I then had to pay an a
They charged me $1,000 for servicing a car I purchased from them, but when I received the car, the service light was still on. I then had to pay an additional $2,000 to actually complete the required service.
I was told by Hollywood Kia that the car did not need anything, and I trusted them, especially since I purchased the car without seeing it in person. I sent multiple letters explaining the situation. I did not ask for the $2,000 back, only a refund of the $1,000 they charged me for service that clearly was not done.
On top of that, the car was shipped to me without a temporary tag. It took almost a month for them to send it, which meant I could not legally drive the car during that time.
They have not responded to my attempts to resolve this, and now I am forced to take this matter to small claims court. Very poor communication and customer service.
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by kb13
Verified Customer
Verified Customer
Jan 23, 2026 -
Hollywood Kia responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned, and we would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Excellent service, quit and faster service, good a lot
of options in the stock , carlos good attention response. Everything good information.
of options in the stock , carlos good attention response. Everything good information.
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by vzanz1
Verified Customer
Verified Customer
Jan 19, 2026 -
Hollywood Kia responded
It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Hollywood Kia!