Carlos Nieto

David made the process go smooth and was beyond helpful throughout the whole process definitely recommend and would go back. throughout the whole process definitely recommend and would go back. More

by rashawnade Verified Customer Verified Customer

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Dear Sales department/service department, I hope this message finds you well. I am writing to express my dissatisfaction with the recent service experience I had at BMW Rallye of Westbury on dates 1/14/2 message finds you well. I am writing to express my dissatisfaction with the recent service experience I had at BMW Rallye of Westbury on dates 1/14/25-1/24/25. As a recent BMW customer, I was disappointed by the level of service I received, which fell far below my expectations. I purchased an M440i Convertible from BMW Rallye of Westbury on 12/14/24 and had it for about a month before hitting a pothole that caused a flat tire. After using BMW’s roadside assistance, the tow truck discovered damage to the passenger tire and rim, and upon further inspection, found all the rims were dented. I was without a car for several days and used the Uber service provided by BMW, but after two rides, I was told I had exceeded the limit and could no longer use it. When I contacted my sales representative assigned to my case,Chris, I was informed there were no loaner cars available and that customers simply “figure it out.” I wasn’t notified about the option to use Enterprise or other rental services, so I rented a car for 9 days, thinking it would only be for a day or two. During that time, the service team told me the tire they ordered was incorrect, causing a further delay. On January 24, when the car was finally ready, I spoke with the sales manager, Christopher, who gave me a discount on the rims but did not reimburse me for the $600 I spent on the rental car. I’m seeking reimbursement or a partial compensation for the inconvenience caused by the extended period without a car. I chose BMW because of its reputation for quality and customer service, and I believe this experience does not reflect those values. I would appreciate it if someone could look into this matter and let me know what steps will be taken to ensure it doesn’t happen again. Thank you for your attention to this matter. I look forward to your prompt response and a resolution. Sincerely, Lindsay Scaperotta Phone#: 516-527-1955 M440i VIN#: WBA63AT00NCH65914 More

by lmcintosh22 Verified Customer Verified Customer

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Rallyes BMW makes you feel like family. Always read to help you with your needs Always read to help you with your needs More

by RAYDAWGZ138 Verified Customer Verified Customer

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A great experience . Everything was done perfectly and efficiently. Fantastic purchase experience in every way Everything was done perfectly and efficiently. Fantastic purchase experience in every way More

by steve Warren Verified Customer Verified Customer

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Absolutely phenomenal experience. I’ll be a lifetime supporter of Rallye from here on out for all my BMW purchasing needs. I’ll be a lifetime supporter of Rallye from here on out for all my BMW purchasing needs. More

by thomas.a.vu Verified Customer Verified Customer

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We went to Rallye hoping to find a car and with Angelo’s help, we not only found a car, we found one we really love! It’s in great shape and they did all that was necessary and possible to make the entire help, we not only found a car, we found one we really love! It’s in great shape and they did all that was necessary and possible to make the entire process easy and quick. I would send everyone looking to get a BMW to Angelo at Rallye! More

by MERSON_1 Verified Customer Verified Customer

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Chris was excellent. He was very easy to work with and was fair with me. He made the transaction very smooth and quick He was very easy to work with and was fair with me. He made the transaction very smooth and quick More

by Michael R Verified Customer Verified Customer

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Rallye BMW is a true example of BMW excellence, and Bert Vargas is one of a kind person that brings this excellence to clients, no wonder why he has been in this industry for decades. I have purchased t Vargas is one of a kind person that brings this excellence to clients, no wonder why he has been in this industry for decades. I have purchased two BMWs with Bert Vargas and I cannot say enough great things about him. Bert listened to what I was looking for and then gave me very detail information so I was able to make a decision for what is best for me and my family. More

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By far my favorite BMW dealership, and I have worked with a few. Very happy soo far and can’t see any reason that will change in the future - this is my 3rd BMW, and I am expecting/hoping we found where all a few. Very happy soo far and can’t see any reason that will change in the future - this is my 3rd BMW, and I am expecting/hoping we found where all future BMW’s will come from. More

by ROB60613 Verified Customer Verified Customer

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The sales folks, Nico and Chris were excellent. Very attentive and happy to help. The Sales manager was fair and negotiated a good price. The finance manager was very professional in explaining my Very attentive and happy to help. The Sales manager was fair and negotiated a good price. The finance manager was very professional in explaining my options and the pricing. Overall, a fantastic experience at Rallye BMW! More

by JEFFGSALL Verified Customer Verified Customer

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