Carlos Munoz | Page 5

Routine service - checked in expeditiously. Taken care of by Carlos - who is a pleasure to work with. Taken care of by Carlos - who is a pleasure to work with. More

by FSDELHI Verified Customer Verified Customer

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Great service. Excellent communication throughout the process. High quality work. Provided transportation from the dealership back home and back to the dealership w Excellent communication throughout the process. High quality work. Provided transportation from the dealership back home and back to the dealership when the service was complete. More

by wtraveler56 Verified Customer Verified Customer

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Nice staff and good service but VERY EXPENSIVE! If i had a choice i would service it in a different place due to the prices If i had a choice i would service it in a different place due to the prices More

by Wolfgang Verified Customer Verified Customer

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Carlos got us in right away and got our car fixed in a timely manner timely manner More

by japhillips0 Verified Customer Verified Customer

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Excellent service and I had nice loaner car while they were working on my car were working on my car More

by Fernando Verified Customer Verified Customer

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Very friendly and efficient. Kept me informed during the entire service process. Service area was very comfortable. Kept me informed during the entire service process. Service area was very comfortable. More

by JMRUSSELL99 Verified Customer Verified Customer

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I have always been treated as a valued customer. Carlos (in the service department) has always been professional, knowledgeable, and has had my service completed on time. Carlos (in the service department) has always been professional, knowledgeable, and has had my service completed on time. More

by JUDGERANDTCICC Verified Customer Verified Customer

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Check in was smooth. Carlos Munoz met with us and reviewed issues, service requirements, and expected service time. At the completion of service, he again met with us and Carlos Munoz met with us and reviewed issues, service requirements, and expected service time. At the completion of service, he again met with us and reviewed service provided and vehicle status. He even helped us with a GPS programming issue. Carlos Munoz is the best service representative we have had in 34 years of owning BMWs. More

by wurjoj Verified Customer Verified Customer

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Took an excessive amount of time. Was told I could uber home but when I checked in they said it was working for them that day. Was told I could uber home but when I checked in they said it was working for them that day. More

by TEMPLINLLC Verified Customer Verified Customer

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Very efficient operation. Service staff were very friendly. Lounge area was pleasant and well stocked with coffee and snacks. Service staff were very friendly. Lounge area was pleasant and well stocked with coffee and snacks. More

by Peter Di Lullo Verified Customer Verified Customer

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