Carlos Munoz
Carlos Munoz at BMW of Sarasota

Carlos Munoz | Page 3

Assistant Service Manager

BMW of Sarasota

5151 Clark Rd
Sarasota, FL 34233

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5.0
2,403 Reviews

Dealership Experience

13 yrs, 4 mos

Industry Experience

34 yrs, 3 mos

Languages Spoken

Spanish Spanish

5.0

2,403 Reviews

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2403 Reviews of Carlos Munoz

March 22, 2026

Dealership Rating
Employee Rating

Good dealership Carlos always does a good job with the details about the service that I received. But one suggestion. Keep the windshield repair leaches out of the drop off area. I thought he was an emp More

by DADUDLEY1403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 23, 2026

BMW of Sarasota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Carlos and our team, and we look forward to working with you again.

March 21, 2026

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I had a great experience getting my car serviced at Sarasota BMW,from the moment I walked in,everyone was friendly and welcoming,they made the whole process smooth and stress free and I really apprecia More

by FFIGUEROA625
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

BMW of Sarasota responded

It’s wonderful to hear our team provided a welcoming service experience with clear updates throughout. Carlos and everyone here are delighted that your X3 is running smoothly and we appreciate you trusting us with its care.

March 20, 2026

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Overall excellent service received from this local dealership which is quite convenient to my home More

by jsf1fan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 20, 2026

BMW of Sarasota responded

Thank you for trusting our team with your BMW X3. We’re glad the convenient location made servicing easy and that you were pleased with the experience. Carlos and the service department appreciate your feedback.

March 19, 2026

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Very professional, prompt, knowledgeable, and resourceful Also quite courteous I like the options offered as far as giving customers a rental or uber to go home More

by MBRUNO20
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 19, 2026

BMW of Sarasota responded

Thank you for highlighting the professional, prompt, and courteous service you received, as well as the rental and Uber options we offer. We’re delighted that Carlos provided knowledgeable and resourceful assistance during your BMW visit. We appreciate your feedback and look forward to helping you again.

March 16, 2026

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Always have had excellent, knowledgeable and efficient service from the service department. Video and in person explanations of service have been very informative More

by jackd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2026

BMW of Sarasota responded

We appreciate your continued trust in our service department. Carlos and our service team are pleased the video and in person explanations were clear and informative, and we’re happy to deliver knowledgeable and efficient care for your BMW.

March 15, 2026

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Carlos Munoz has been my service advisor for many years and I value his input, explanation, and guidance. More

by RMONES
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Mar 15, 2026

BMW of Sarasota responded

It’s wonderful to hear that Carlos has provided valuable guidance during your BMW X3 service over the years. We appreciate your continued trust and look forward to assisting you again.

March 15, 2026

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Employee Rating

Carlos does such a wonderful job from greeting us, keeping us updated on the service that's being done to our car and making sure to remind us about upcoming maintenance. We are very pleased to have h More

by marshaltom
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 15, 2026

BMW of Sarasota responded

It’s wonderful to hear that Carlos provided consistent updates on your X3’s service and reminders for upcoming maintenance. We’re delighted that he continues to take such great care on every visit. Thank you for sharing your experience and trusting us with your BMW.

March 14, 2026

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Employee Rating

Carlos always gives good guidance, service is professional and reliable. Nice waiting area. Thank you. More

by CHARLES.FOEGE
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 14, 2026

BMW of Sarasota responded

Thank you for recognizing Carlos’s attentive guidance and the professionalism of our service team. We’re glad you found the process reliable and enjoyed the waiting area. It’s a pleasure to support your BMW X3 M with care you can count on.

March 13, 2026

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Employee Rating

Addressed my issues and fixed problem Carlos was very accommodating and made sure I was satisfied before leaving More

by rrdigangi
Recommend Dealer
Yes

Other Employees Tagged: Carlos Munoz

Mar 13, 2026

BMW of Sarasota responded

Delighted that Carlos addressed the issue with your BMW X5 and ensured you were satisfied before you left. Thank you for the 5-star rating. We look forward to servicing your BMW again.

March 13, 2026

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Employee Rating

Carlos was thorough, checking for all the maintenance that needed to be done. He was efficient and attentive. Also, nice and professional. More

by susan.camillo
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Mar 13, 2026

BMW of Sarasota responded

Thank you for sharing your positive experience with Carlos during your BMW M240 service. We’re delighted he was thorough, efficient, attentive, and professional. We look forward to welcoming you back.

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