Carlos Munoz

Carlos is always available and ensures that the necessary work is performed in a timely fashion. His knowledge and assistance has been invaluable. We feel fortunate to have Carlos as our service manager work is performed in a timely fashion. His knowledge and assistance has been invaluable. We feel fortunate to have Carlos as our service manager More

by Dealer@Rater Verified Customer Verified Customer

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The service was as needed and the dealer did a great job. I highly recommend BMW of Sarasota. I highly recommend BMW of Sarasota. More

by DLJAEGER Verified Customer Verified Customer

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Very pleased with the Service Department thanks to Carlos Munoz. Carlos is very detail oriented and he makes every effort at every visit to make sure work is completed properly and that I am satisfied. Munoz. Carlos is very detail oriented and he makes every effort at every visit to make sure work is completed properly and that I am satisfied. More

by mark r. Verified Customer Verified Customer

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Always good communication excellent communication with the team members in for my self I do recommend! the team members in for my self I do recommend! More

by MENDEZ377 Verified Customer Verified Customer

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Very professional well oiled machine. ..great customer service. Very sensitive to the customers needs!!!!!. Very grateful! ..great customer service. Very sensitive to the customers needs!!!!!. Very grateful! More

by kathleendodgebuhler Verified Customer Verified Customer

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Always a great experience with the Service Department especially with Carlos Munoz. He is the most thorough and very detailed person we have ever dealt with and with the upmost respect of our needs and especially with Carlos Munoz. He is the most thorough and very detailed person we have ever dealt with and with the upmost respect of our needs and expectations. He is the reason we bring our BMWs in for service or any other issues we may have. We appreciate him very much as well as BMW of Sarasota! More

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I am completing the survey. I shouldn't be required to take more time with this. I shouldn't be required to take more time with this. More

by KEITH66 Verified Customer Verified Customer

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Good customer service. Wait time as promised. Easy to schedule an appointment . Nice waiting area that’s all I got Wait time as promised. Easy to schedule an appointment . Nice waiting area that’s all I got More

by CPOPO0 Verified Customer Verified Customer

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Service department was great - Carlos was very helpful, knowledgeable. Hertz rental/loaner department unresponsive, problematic. knowledgeable. Hertz rental/loaner department unresponsive, problematic. More

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There are many things that can be improved at this dealership. They need to hire more people to take care of customers cars. dealership. They need to hire more people to take care of customers cars. More

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