Carlos Munoz

Service department is very busy, but manages to give me excellent service each time. Carlos is fantastic - knowledgable, efficient, and cares about customers + getting the job done right. excellent service each time. Carlos is fantastic - knowledgable, efficient, and cares about customers + getting the job done right. More

by no Verified Customer Verified Customer

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Carlos continues to be a fantastic advisor! Even on this same day, another client waiting in line to check in mentioned how wonderful Carlos is. Good man! Even on this same day, another client waiting in line to check in mentioned how wonderful Carlos is. Good man! More

by Christine Verified Customer Verified Customer

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Carlos was the most informative service advisor I have ever had. He went out of his way to teach me the “finer points” of my Z4. Thanks for your warm and professional service. ever had. He went out of his way to teach me the “finer points” of my Z4. Thanks for your warm and professional service. More

by ED.CASSIDY Verified Customer Verified Customer

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The only reason I still use BMW service is because of my service advisor Carlos Munoz! He is the best, most professional ,knowledgeable a pleasure to do business with???? service advisor Carlos Munoz! He is the best, most professional ,knowledgeable a pleasure to do business with???? More

by CENGER08 Verified Customer Verified Customer

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Having my vehicle serviced at BMW of Sarasota is always a pleasure. From the moment I was greeted by the valet team, I felt valued and taken care of. The service advisor's are always welcoming and helpful, a pleasure. From the moment I was greeted by the valet team, I felt valued and taken care of. The service advisor's are always welcoming and helpful, and they thoroughly understand my vehicle’s needs and concerns. The certified BMW technician conducts a multi-point video inspection, detailing any issues with the vehicle. To top it off, they end the service with a really good car wash. I highly recommend BMW Sarasota to my friends and family. More

by Steven Serrano Verified Customer Verified Customer

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Carlos is the BEST! I bring my car in for servicing because of him. He explains things, if friendly and makes me feel valued I trust him 100%. If he is ever gone so I bring my car in for servicing because of him. He explains things, if friendly and makes me feel valued I trust him 100%. If he is ever gone so am I More

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My service was handled professionally and efficiently by Carlos and the team and I felt I received superior service. Carlos and the team and I felt I received superior service. More

by tablack Verified Customer Verified Customer

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Straightforward, they listen, and follow with great service. Ideal location with a comfortable lounge area. service. Ideal location with a comfortable lounge area. More

by hoser3 Verified Customer Verified Customer

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Carlos was OUTSTANDING! Communication is key in any relationship between the Dealer and the customer. He kept us informed and made the entire experience the best it could Communication is key in any relationship between the Dealer and the customer. He kept us informed and made the entire experience the best it could be... More

by SERRIFAM Verified Customer Verified Customer

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Carlos did a great job. It was my first time for Service at BMW of Sarasota and Carlos explained everything very well from the advantages of an extended service agreement t It was my first time for Service at BMW of Sarasota and Carlos explained everything very well from the advantages of an extended service agreement to where the bottled water is. Two tumbs up for Carlos and BMW of Sarasota. More

by Kandaguys Verified Customer Verified Customer

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