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Carlos Maldonado
Carlos Maldonado at Southlake Nissan
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Carlos Maldonado

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.8
89 Reviews

Hi, My name is Carlos and I've been with Southlake Auto mall for 7 years now. I enjoy spending time with my family, fishing, golfing, video games and softball. I strive to make your experience as smooth and efficient as possible. Thank you and have a great day.

Dealership Experience

8 yrs, 8 mos

Industry Experience

8 yrs, 8 mos

Specialties & Trainings

Certified Nissan Service Advisor

Nissan Award of Excellence recipient

View more specialties & trainings
4.8

89 Reviews

Write a Review

89 Reviews of Carlos Maldonado

April 13, 2025

Dealership Rating
Employee Rating

When I arrived there was no waiting time. All the services to my car was professionally done in a timely manner. More

by haroldjohnson403
Recommend Dealer
Yes

Other Employees Tagged: Carlos Maldonado

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Apr 16, 2025

Southlake Nissan responded

Thank you for the great feedback! We're glad to hear there was no wait and that your service was completed professionally and efficiently. We appreciate your visit and hope to see you again!

April 02, 2025

Dealership Rating
Employee Rating

I feel comfortable with my Amarada, an Nissan is very professional! If you want to be with a company that have many different options on buy a reliable car, truck, or SUV. Go to Southlake Nissan! You'll More

by jonesterrence941
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon

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Apr 11, 2025

Southlake Nissan responded

Thank you for the kind words! We're so glad to hear you're enjoying your Armada and that you had a great experience with us. We always strive to offer a wide range of reliable options and top-notch service. We appreciate your recommendation and look forward to seeing you again soon! 😊🚗

March 23, 2025

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Employee Rating

Great service and great people In and out of the service area quickly. Thank you for being a great place to bring our car More

by shelleydulin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Tony Deleon

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Mar 24, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear you had a quick and smooth experience in our service area. We appreciate your trust and look forward to serving you again!

March 14, 2025

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Employee Rating

Service people always friendly and very helpful. They seem to be knowledgeable about caring for our cars. More

by kathpc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen , Randy Kawanna

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Mar 17, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that our service team has been friendly, helpful, and knowledgeable in taking care of your vehicle. We appreciate your trust and look forward to serving you again!

March 10, 2025

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Employee Rating

No high pressure sales. Just answered all my questions. I felt the salesman was friendly and professional. More

by patpurevich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen, Branden Terry , Randy Kawanna

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Mar 12, 2025

Southlake Nissan responded

Thank you for your kind words! We're glad to hear that you had a pressure-free experience and that our team was able to answer all your questions. Friendly and professional service is what we strive for. Enjoy your new vehicle!

February 27, 2025

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I always have excellent service from friendly staff. My questions are answered and I feel confident in bringing my vehicle there. More

by tigger102078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett

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Feb 27, 2025

Southlake Nissan responded

Thank you for your kind words! We're so happy to hear that you always receive excellent service and feel confident bringing your vehicle to us. We appreciate your trust and look forward to serving you again! 🚗😊

February 26, 2025

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Employee Rating

OK service, but I wish they would work. With you more but i'm obviously it didn't happen More

by pdadddy8165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nicholas Barrett, Brian Jensen , Randy Kawanna

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Feb 27, 2025

Southlake Nissan responded

We appreciate your feedback and are sorry to hear that your experience didn’t fully meet your expectations. We strive to provide the best service possible and would love the opportunity to make things right. Please reach out to us—we’d be happy to see how we can better assist you! 🚗💙

February 20, 2025

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Employee Rating

They are the best everyone is very friendly they get the job done when you bring your car in the wait is not long More

by luciouscharlene19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen , Randy Kawanna

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Feb 25, 2025

Southlake Nissan responded

Thank you for your great review! We're so glad to hear that you had a friendly and efficient experience with us. We appreciate your support and look forward to serving you again! 🚗😊

February 14, 2025

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Employee Rating

The service center is very nice, employees are friendly and professional.The only down side is some time they are under staff and they cut corners as a result. Some time is they forget the milage sticker s More

by Sokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Brian Jensen , Randy Kawanna

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Feb 14, 2025

Southlake Nissan responded

We appreciate your honest feedback! We're glad to hear you find our service center welcoming and professional. We apologize for any inconsistencies in service and will work to ensure attention to detail remains a priority. Your input helps us improve, and we hope to provide you with a flawless experience next time. Thank you for your support! 🚗🔧

February 08, 2025

Dealership Rating
Employee Rating

The staff is very professional and competent. They explain the service provided and possible future considerations. More

by crlhen055
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Powroznik

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Feb 10, 2025

Southlake Nissan responded

Thank you for your feedback! We're glad to hear that our staff provided professional and thorough service while keeping you informed. We appreciate your support and look forward to serving you again! 🚗😊

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