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Carlos Loya

Overview Reviews (100) Inventory (498)

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Carlos Loya

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Carlos Loya

Sales Professional

All American Chevrolet of Midland

4100 West Wall Street
Midland, TX 79703

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4.8

100 Reviews

Overview Reviews (100) Inventory (498)

4.8

100 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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100 Reviews of Carlos Loya

November 12, 2024

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Employee Rating

Very untimely. Always late getting my vehicle out. Ever since I made a purchase with this dealership, I've had nothing bur issues. Always late getting my vehicle out. Ever since I made a purchase with this dealership, I've had nothing bur issues. More

by BMIMS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Susan Glynn, Guillermo Hinojos, Joel Loya, Brent Poso, Brandon Rivas

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November 09, 2024

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Employee Rating

Great, friendly service and purchase experience. The vehicle inventory made finding and selecting the right truck very easy,. the sales staff was knowledgeable of the vehicle features and add-ons! The vehicle inventory made finding and selecting the right truck very easy,. the sales staff was knowledgeable of the vehicle features and add-ons! More

by MATTCHEUE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Susan Glynn, Guillermo Hinojos, Joel Loya, Brent Poso, Brandon Rivas

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Nov 15, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience with us, MATT. We are thrilled to hear that you had a great and friendly service and purchase experience at All American Chevrolet of Midland. Our team works hard to make sure our customers find the right vehicle that fits their needs, and we are glad to hear that you found our inventory easy to navigate. We appreciate your feedback and hope to see you again in the future.

October 12, 2024

Dealership Rating

Employee Rating

Jonathan was a 10 the whole time he spent with me trying to get me into a new SUV. He worked with my budget and he made it happen! to get me into a new SUV. He worked with my budget and he made it happen! More

by WANDA87GARCIA

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Susan Glynn, Guillermo Hinojos, Brandon Rivas , Elida Ashlock, Jonathan Lechuga

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Oct 14, 2024 -

All American Chevrolet of Midland responded

Thank you for sharing your positive experience with Jonathan at All American Chevrolet of Midland! We are thrilled to hear that he provided excellent service and helped you find the perfect SUV within your budget. We appreciate your feedback and hope you enjoy your new vehicle!

October 05, 2024

Dealership Rating

Employee Rating

Good services and atention, the have good personal they help us all the time and all we needed help us all the time and all we needed More

by LABOOMBAIT15

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Susan Glynn, Guillermo Hinojos, Joel Loya, Brent Poso, Brandon Rivas , Elida Ashlock, JR Schuman

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Oct 07, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our team provided you with good services and attention. Our staff takes pride in assisting our customers in any way they can. We appreciate your feedback and look forward to serving you again in the future.

October 01, 2024

Dealership Rating

Employee Rating

Love my new truck & the staff is awesome & friendly. They got me the truck I wanted They got me the truck I wanted More

by FMIGUE12

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joel Loya , Felipe Gonzales

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Oct 02, 2024 -

All American Chevrolet of Midland responded

Thank you so much for your kind words! We are thrilled to hear that you love your new truck and that our staff was able to provide you with excellent service. We appreciate your business and hope you enjoy your new vehicle!

September 27, 2024

Dealership Rating

Employee Rating

Had issues a week after buying, check engine light came on. Service department was a joke set up appointment a week later to check it out and they have no loaners, so if parts are needed could be a couple on. Service department was a joke set up appointment a week later to check it out and they have no loaners, so if parts are needed could be a couple weeks. Spent $200 out of my own pocket had issue fixed in less then 2hrs, not weeks. Apparently my "missing" 2nd key and fob are roaming around town and they know this used to be their vehicle and lock and unlock my doors while I'm driving when they see the vehicle, this is a huge problem but then again what can I expect from this dealership, and I told them at purchase I wanted the 2nd fob/key which i kept getting blown off, with them saying they will get with the sales person to get it from their buyer that traded in vehicle. Now I have to worry about my vehicle being taken or stuff stolen out of my vehicle, this should be a major dealership concern. More

by GOLDENGRAD82

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Other Employees Tagged: Cesar,

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Sep 30, 2024 -

All American Chevrolet of Midland responded

Thank you for sharing your experience with us. We are so sorry for the inconvenience you experienced with your vehicle shortly after purchasing it. We appreciate your feedback and will certainly take it into consideration as we strive to improve our services. Please reach out to us at (432) 253-3352 to further discuss your concerns. We would love to make this right. Thank you and we hope to hear from you promptly.

September 26, 2024

Dealership Rating

Employee Rating

Excelente súper recomendado se siente uno en confíanza súper genial con su gran ayuda lo súper recomiendo. súper genial con su gran ayuda lo súper recomiendo. More

by MARIAWISLAR21

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Sep 26, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that you had a great experience with our team and felt confident in our service. Your recommendation means a lot to us, and we appreciate your support.

September 23, 2024

Dealership Rating

Employee Rating

My salesman, Carlos Loya made it a great experience to buy a vehicle. I will definitely be a repeat customer. buy a vehicle. I will definitely be a repeat customer. More

by BOBBYSOLAIS432

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hinojos , Elida Ashlock

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Sep 24, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your positive experience with us! We are thrilled to hear that Carlos provided you with excellent service. We look forward to assisting you again in the future at All American Chevrolet of Midland.

September 22, 2024

Dealership Rating

Employee Rating

The Dealership went above and beyond Getting me and my wife approved. We both felt like Family wife approved. We both felt like Family More

by UCI37

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Guillermo Hinojos , Elida Ashlock

Report | Print

Sep 23, 2024 -

All American Chevrolet of Midland responded

Thank you for sharing your experience with us. We are thrilled to hear that you and your wife felt like family during your visit to our dealership. We strive to provide exceptional service to all of our customers, and we are glad that we were able to exceed your expectations. Thank you for choosing All American Chevrolet of Midland.

September 11, 2024

Dealership Rating

Employee Rating

Carlos was very helpful and informative during the showing and contract process. We enjoyed our visit. showing and contract process. We enjoyed our visit. More

by AHERNANDEZ2248

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Report | Print

Sep 12, 2024 -

All American Chevrolet of Midland responded

Thank you for taking the time to share your experience with us. We are pleased to hear that Carlos was able to provide you with helpful and informative service during your visit. We appreciate your feedback and hope to see you again in the future.

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