Carlos Hernandez
Carlos Hernandez at Braman BMW Miami

Carlos Hernandez

Internet Sales

Braman BMW Miami

2060 Biscayne Blvd
Miami, FL 33137

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4.2
10 Reviews

Specialties & Trainings

Finance and Insurance Management

4.2

10 Reviews

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10 Reviews of Carlos Hernandez

June 30, 2025

Dealership Rating
Employee Rating

Very fast and responsive service center. Will definitely come back and bring my vehicle agian More

by YASH.KHOSLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez, Jorge Velazco, Salvador Lopez, Andres Sanchez, Jairo Ruiz , Javier osona in sales was amazing

Jun 30, 2025

Braman BMW Miami responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

June 29, 2025

Dealership Rating
Employee Rating

Terrible service from salesman. It was the car I wanted so I bought it there. Wouldn’t do that again. . More

by rwb100mph
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 02, 2025

Braman BMW Miami responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 26, 2025

Dealership Rating
Employee Rating

This is a beautiful dealership. The staff is friendly and will work with you. These are high-end vehicles so proceed with caution. More

by GEGRIFFIN1160
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Braman BMW Miami responded

It's great to hear that Carlos and our team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Braman BMW Miami! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

June 18, 2025

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Sales person and manager were helpful, respectful and returned calls. I will recommend this dealership to my friends. More

by SAZZY898
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 18, 2025

Braman BMW Miami responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 24, 2025

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The engagement and service were great. They were very helpful in helping us pick the right car for us. More

by PALEN2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2025

Braman BMW Miami responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

March 24, 2025

Dealership Rating
Employee Rating

Exelente servicio al cliente , me dieron un carro para que fuera a trabajar en los dias que el carro estaria en el dealer . Exelente servicio More

by NORGEARANZOLA
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mauricio Alvarez , Rafael Faria

Mar 26, 2025

Braman BMW Miami responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

March 06, 2025

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fast good staff good hospitality I will recommend anyone to this dealership. Outstanding fleet. That it More

by omarthebeeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Andres Sanchez, Jairo Ruiz , Joel Camacho, Christian Guevara, Ameen Johnson, Yoana Leon, Jose Salas, Paulo Santos, Kenneth Sostre

Mar 06, 2025

Braman BMW Miami responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

February 28, 2025

Dealership Rating
Employee Rating

Carlos and the team at Braman BMW Miami made the online buying process so convenient and easy. They were upfront and transparent about the pricing, all the associated costs, and options available for the v More

by CORY_LYNCH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vladimir Joseph

Mar 01, 2025

Braman BMW Miami responded

Quality customer service is always our number one priority, and we're happy to hear that Carlos met your expectations. Thank you for choosing Braman BMW Miami. We look forward to having you as one of our valued customers for many more years to come! Nowhere Else but Braman BMW Miami Thank you, Mauricio Alvarez General Sales Manager Braman BMW Miami mauricioa@bramanmiami.com

February 27, 2025

Dealership Rating
Employee Rating

Everyone is always so welcoming when I pull up to the BMW Service Department! They take care of me right away and make sure I get my loaner car in a timely manner! More

by lagares.donna1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 27, 2025

Braman BMW Miami responded

Thank you, Donna! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Braman BMW Miami. Nowhere Else but Braman BMW Miami Thank you, Luis Matos Service Director

September 29, 2023

Dealership Rating
Employee Rating

Attempted to order wheel arch extensions, a part from the team at BramanMiniParts (aka Revolution parts) and they tried to fill the order, with full shipping cost, without the extensions. I had mistakenly ad More

by michaelbrodycamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jairo Ruiz , Edwardo Calderon, Joel Camacho, Mark Correa, Raul Espinosa, Christian Guevara, Ameen Johnson, Yoana Leon, Maykel Ortiz

Oct 04, 2023

Braman BMW Miami responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Braman BMW Miami Team

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