Carlos Gutierrez
Carlos Gutierrez at Mercedes-Benz of Cutler Bay
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Carlos Gutierrez

Sales Manager

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

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26 Reviews

Dealership Experience

7 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

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rated

26 Reviews

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26 Reviews of Carlos Gutierrez

November 08, 2024

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Employee Rating

I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! More

by Lismary Fernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert Torres, Eric Kalias

Nov 11, 2024

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

May 05, 2023

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Employee Rating

Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas More

by Mari Penabad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 07, 2023

Mercedes-Benz of Cutler Bay responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Cutler Bay! Raydel Leon, Service Director 305-278-6011 Raydel.leon@mbcutlerbay.com

November 17, 2022

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Employee Rating

We want to thank Mercedes Benz of Cutler Bay for their professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They More

by adashujman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roberto Llanes, Hector Fernandez , John Paul Stuart,Juan Carlos Dominguez 🌟🌟🌟🌟🌟🌟

Nov 17, 2022

Mercedes-Benz of Cutler Bay responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

Nov 17, 2022

adashujman responded

⭐️⭐️⭐️⭐️⭐️

June 21, 2022

Dealership Rating
Employee Rating

Excellent purchase experience. Carlos G. went the extra mile. Friendly, helpful. Fair price! Highly recommend!!! More

by kavar17
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Baster

Jun 21, 2022

Mercedes-Benz of Cutler Bay responded

Thank you so much for your wonderful review! We are thrilled that Carlos had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Cutler Bay! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

August 07, 2021

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Employee Rating

Janyll is an exceptional person, so professional and knowledgeable. She is jovial, intelligent and proud of her job. I will recommend her any day. Justin More

by justinokolie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Hugo Sanchez, Ira Jones, Janyll Henriquez , Scott Cooper

Aug 08, 2021

Mercedes-Benz of Cutler Bay responded

Thank you, Justin, for taking the time to share your thoughts on working with our team. We're glad to hear Janyll delivered such a great experience! Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

June 18, 2021

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Employee Rating

My experience with MB Cutler Bay was outstanding! I was not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and ques More

by Remifuchs
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rene Sanchez , Emiliano Telecemian

Jun 18, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Emiliano, Carlos, and Rene met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay, we look forward to having you as one of our valued customers for many more years to come! Daniel Baster, Sales Manager 305-278-6113 Daniel.baster@mbcutlerbay.com

May 22, 2021

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Employee Rating

A great place to buy a car! The staff is friendly, professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. More

by Ana Cristina Garcia Ramentol
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mario Martinez

May 24, 2021

Mercedes-Benz of Cutler Bay responded

Here at Mercedes-Benz of Cutler Bay, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

May 08, 2021

Dealership Rating
Employee Rating

They did an incredible job! They were extremely understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! More

by sbenedetti1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Janyll Henriquez

May 09, 2021

Mercedes-Benz of Cutler Bay responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

February 05, 2021

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Employee Rating

Very good experience buying my first MercedesBenz, Laura was excepcional with us , she take care of every detail . Really good experience . Thanks Mercedes Benz Thanks to Laura , Carlos and Ever! More

by Damarisgodinez19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Laura Delgado , Ewer (Ever) Aguiar

Feb 05, 2021

Mercedes-Benz of Cutler Bay responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mercedes-Benz of Cutler Bay. Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

January 16, 2021

Dealership Rating
Employee Rating

Excellence!!! My wife and I were referred to Oliver by a friend who ONLY does business with Oliver and after just one phone call we knew we were in the right hands. I had spent the whole day leading up to More

by Jakemarchese
Recommend Dealer
Yes

Other Employees Tagged: Oliver Ortiz , Ewer (Ever) Aguiar

Jan 18, 2021

Mercedes-Benz of Cutler Bay responded

Jake, It's great to hear that Oliver, Ewer, and Carlos were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Mercedes-Benz of Cutler Bay! Kind Regards, Sales Management Salesmanagement@mbcutlerbay.com or 305-251-0345

1

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