Carlos Gutierrez

Mercedes-Benz of Cutler Bay, from the sales department to the service department, is one of the best dealerships I’ve ever dealt with in my lifetime. Every experience, whether purchasing a vehicle or bringin the service department, is one of the best dealerships I’ve ever dealt with in my lifetime. Every experience, whether purchasing a vehicle or bringing one in for service, has been nothing short of exceptional. The sales team is professional, knowledgeable, and truly focused on customer satisfaction, making the car-buying process seamless. On the service side, the dedication and expertise of the entire staff ensure that every visit is smooth and efficient. Special thanks to Luis Gutierrez, Conroy Nicholas, and my service advisor, Jose Henriquez, for always going above and beyond to provide top-tier service. I also want to recognize the mechanics, porters, and all the support staff who work tirelessly behind the scenes to keep everything running efficiently. Their hard work and attention to detail do not go unnoticed and are a big part of what makes this dealership stand out. If you’re looking for a dealership that truly values its customers and delivers exceptional service at every level, I highly recommend Mercedes-Benz of Cutler Bay. They set the standard for excellence! More

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I had an exceptional experience with Eric Kalias and Cutler Bay Staff. I would recommend them 100%! Cutler Bay Staff. I would recommend them 100%! More

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Mercedes of Cutler Bay it’s like home. Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchas Their staff is very professional, so welcoming, informed and dedicated to provide great customer service satisfaction. I’ve had the chance to purchase two Mercedes vehicles and the quality of the product as well as all the perks that Mercedes of Cutler Bay provides while in the purchase and following the car service is like no other. You are not only purchasing a car but integrating a new pampering lifestyle that is worth every penny. From the sales personnel to the service staff I would grade them above and beyond excellence. I would like to take this moment to thank Mercedes of Cutler Bay and wish their staff much success to continue providing quality and distinction. More

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We want to thank Mercedes Benz of Cutler Bay for their professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They professionalism, kindness and respect in the purchase of our car. Our specials Thanks to: Carlos Gutiérrez, Roberto Llanes and Hector Fernández. They were excellent with us .Good customer Service i is what makes the difference!!!!!! More

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Excellent purchase experience. Carlos G. went the extra mile. Friendly, helpful. Fair price! Highly recommend!!! Carlos G. went the extra mile. Friendly, helpful. Fair price! Highly recommend!!! More

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Janyll is an exceptional person, so professional and knowledgeable. She is jovial, intelligent and proud of her job. I will recommend her any day. Justin knowledgeable. She is jovial, intelligent and proud of her job. I will recommend her any day. Justin More

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My experience with MB Cutler Bay was outstanding! I was not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and ques not expecting it to be this easy, as car shopping never seems easy. Everything went so smooth. I was taken care of, and all of my concerns and questions were answered immediately. The team was so on top of helping me get my dream car! Carlos the manager, Emiliano the sales rep and Rene in Finance, were all 3 SO SO helpful. I would HIGHLY recommend asking for them to help on your next car! More

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A great place to buy a car! The staff is friendly, professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. professional and supportive. They made all the experience fun and easy. I am really happy with my new car!!! Highly recommended. More

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They did an incredible job! They were extremely understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! understanding and incredibly professional. They attended all my needs perfectly and much more. Overall amazing customer service and wonderful people! More

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Very good experience buying my first MercedesBenz, Laura was excepcional with us , she take care of every detail . Really good experience . Thanks Mercedes Benz Thanks to Laura , Carlos and Ever! was excepcional with us , she take care of every detail . Really good experience . Thanks Mercedes Benz Thanks to Laura , Carlos and Ever! More

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