Carlos Balula
Carlos Balula at Sport Mazda North
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Carlos Balula

Service & Parts Director

Sport Mazda North

400 N US Hwy 17 92
Longwood, FL 32750

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4.7
83 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

38 yrs, 2 mos

Languages Spoken

English English

Portuguese Portuguese

4.7

83 Reviews

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83 Reviews of Carlos Balula

January 29, 2025

Dealership Rating
Employee Rating

Have purchased 4 vehicles from this dealership and have our service work done here as well. Everyone there has been great to work with over the years. Jujuan, my current service advisor is no exception. More

by Jim W.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Navas, Jujuan Reilly

Jan 31, 2025

Sport Mazda North responded

Hello Jim, we're happy you found our staff to be so supportive during your experience here at Sport Mazda North. We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2024

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Employee Rating

Great service dept and shop provided an oil change and a ceramic finish same day and provided a loaner More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 03, 2024

Sport Mazda North responded

Hi Hal, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 24, 2024

Dealership Rating
Employee Rating

Make sure you check your air filter, fluids, and anything else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post du More

by Nothanks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 26, 2024

Sport Mazda North responded

Hello. This is Jay Mealey, owner of Sport Mazda North. I appreciate you being a loyal customer and I apologize for this recent experience. I want to investigate this further and also use your feedback to help our team get better. Could you email me at jayemaley@gmail.com with some more information about what happened. The last thing we want is for you to feel like you need to go to another location for your service needs. Please reach out to me directly. I am here to help. Jay Mealey / Owner

September 03, 2024

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Employee Rating

I would like to take the time and express my gratitude and thankfulness of the sales team at sport Mazda north I would like to personally point out mark the sales manager who is very courteous treats you More

by mazdonian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 06, 2024

Sport Mazda North responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 03, 2024

Dealership Rating
Employee Rating

Best car dealership/service personnel ever! My car is always at its best because of Sport Mazda North More

by awomanofwonder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Celso, Jujuan Reilly , All Mazda employees are the best

Sep 06, 2024

Sport Mazda North responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

May 21, 2024

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Employee Rating

Employee who works at the services department are just not polite and always have an attitude whenever I ask a question.. I had to bring my car back in more than 3 times for the same issue. I always expla More

by Gadiel Velez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 25, 2024

Sport Mazda North responded

Mr Velez. This is Jay Mealey, owner of Sport Mazda North. After further review, I believe my team has done everything in their power to make you a happy customers at both locations and on multiple occasions. Unfortunately, this is only resulted in you putting significant time and effort in the posting of multiple negative reviews about my businesses under different names/aliases. My management teams at both locations have expressed their desire to no longer service you as a customer at this time. We wish you the best of luck with whatever dealership you choose to do business with in the future. Regrettably you are no longer welcome as a customer in either Sport Mazda location.

May 09, 2024

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Employee Rating

At Sports Mazda they always treat you like your family. The people that work there are always professional and honest people from the General manager to the lot porters. I will always stay loyal to them. More

by Labrumba343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 10, 2024

Sport Mazda North responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2024

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Employee Rating

The always are very good at taking care of the problems of my car and do a great job More

by Badgerwahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brian Celso, Ray Navas

Apr 07, 2024

Sport Mazda North responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 30, 2024

Dealership Rating
Employee Rating

I appreciate the inspection video but it would have been nice if you topped off the fluids No windshield washer fluid! I hope you put oil in it! More

by Tony.gianfransico
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 02, 2024

Sport Mazda North responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

March 27, 2024

Dealership Rating
Employee Rating

Great customer service and Management. Took care of my cars every need and more. Will be buying a new car there soon! More

by Hal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 29, 2024

Sport Mazda North responded

Hello Hal, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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