I am a Senior Citizen and I was having trouble with my
Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on
Chevy Traverse. I called the dealership with whom I usually deal with is Craig Pozarski . When I called, I was told by John Webler that Craig was on vacation. I asked who was handling his cases ,and John said ", We kind of all pitch in for each other." I told him my situation and told him I would have to have my car towed in . He didn't seem like he wanted to help me. After I hung up , I told my daughter, I don't think this guy is very friendly. When I had my car towed to the Dealership,I asked for John Webler and I was told that he was not at his station. Mr. Allen then stepped in and was going to help me when John came back. I approached him and was trying to tell him that we had spoken on the phone and I was there for my car. In the rudest manner ever John said ," What do you want me to do , miracles?" Then he gave my keys to Cameron Allen. I have always spoken so highly of Lake Chevrolet. My favorite Service Adviser is Craig Pozarski . I have never been so humiliated !! He said this to me in front of my tow driver , my daughter and Mr. Allen. I am a widow and have had to deal with car troubles myself. Hurry back safely Craig !!
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by almaakaselena22
Verified Customer
Verified Customer
Service Price Transparency
I bought 2 vehicles from lake Chevrolet coming from a
troubled past and trying to get my life together at a late stage in my life , lake Chevrolet has been a stellar piece in accomplishing my goals in t
troubled past and trying to get my life together at a late stage in my life , lake Chevrolet has been a stellar piece in accomplishing my goals in the future.
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by bcdriver67
Verified Customer
Verified Customer
Service Price Transparency
Mar 06, 2025 -
Lake Chevrolet responded
Thank you for sharing your experience with us. We're thrilled to hear that Lake Chevrolet has played a significant role in helping you achieve your goals. It's our mission to support our customers, and we're glad we could assist you on your journey. If you ever need anything in the future, please don't hesitate to reach out. We look forward to seeing you again!
Sincerely,
The Team at Lake Chevrolet
The best dealership I have ever dealt with!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
I have serviced at other dealerships that don’t compare. Keep up the Good Work!
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by aweimar0
Verified Customer
Verified Customer
Service Price Transparency
Feb 27, 2025 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team works hard to provide top-notch service, and we appreciate your kind words. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
This dealership always treats you right.
Good customer service and excellent quality work which they always stand behind.
Good customer service and excellent quality work which they always stand behind.
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by none23
Verified Customer
Verified Customer
Service Price Transparency
Feb 24, 2025 -
Lake Chevrolet responded
Thank you for your kind words! We truly appreciate your recognition of our customer service and the quality of work we provide at Lake Chevrolet. It's our goal to ensure every customer has a positive experience. We look forward to serving you again soon!
Sincerely, The Team at Lake Chevrolet
You make very good job and is a pleasure visit the dealer
and continue with the same servise
and continue with the same servise
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by CARROME09
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We’re so glad to hear that you enjoy visiting Lake Chevrolet and appreciate the service we provide. We look forward to serving you again in the future!
Sincerely, The Team at Lake Chevrolet
Cameron was not very helpful, but the manager was
whoever the manager was I was very pleased with him. I believe his name was Nick. I could be wrong. One of the best managers I’ve ever seen
whoever the manager was I was very pleased with him. I believe his name was Nick. I could be wrong. One of the best managers I’ve ever seen
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by chaidezalfredo
Verified Customer
Verified Customer
Service Price Transparency
Feb 14, 2025 -
Lake Chevrolet responded
Thank you for your feedback! We appreciate you sharing your experience with us. It's great to hear that the manager provided excellent service and made a positive impression after your initial contact. We value your input and will use it to continue improving. If you have any further concerns or suggestions, please don't hesitate to reach out to us at Lake Chevrolet. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
Great service!
Other staff were helpful too! We miss Gavin at our Subaru store! Lol
Other staff were helpful too! We miss Gavin at our Subaru store! Lol
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by Tpozel
Verified Customer
Verified Customer
Service Price Transparency
Feb 11, 2025 -
Lake Chevrolet responded
Thank you for your wonderful review! We’re thrilled to hear you had a great experience at Lake Chevrolet and found our staff helpful. While we miss Gavin too, we’re glad you still chose us for your automotive needs. We look forward to seeing you again soon, and feel free to share your experience with others!
Sincerely, The Team at Lake Chevrolet
Very clean, very friendly.
My oil change and tire rotation was done quickly and car wash was needed thanks for your service
My oil change and tire rotation was done quickly and car wash was needed thanks for your service
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by ricobiz
Verified Customer
Verified Customer
Service Price Transparency
Feb 05, 2025 -
Lake Chevrolet responded
Thank you for your kind words! We’re glad to hear that you had a positive experience with your oil change and tire rotation at Lake Chevrolet. Our team strives to provide quick and friendly service, and it's great to know that we met your expectations. We appreciate your feedback and look forward to seeing you again for your next visit!
Sincerely, The Team at Lake Chevrolet
Great service, Cameron and Willie burazan went out of
their way to help me!I will be back,thanks again!
their way to help me!I will be back,thanks again!
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by frohmary
Verified Customer
Verified Customer
Service Price Transparency
Feb 01, 2025 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that Cameron and Willie provided you with great service at Lake Chevrolet. We appreciate your support and look forward to welcoming you back soon!
Sincerely, The Team at Lake Chevrolet
Best customer service ever👍🏽👍🏽
The establishment is
very clean and employees are very friendly and wait time was very short👍🏽👍🏽
very clean and employees are very friendly and wait time was very short👍🏽👍🏽
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by dguard414
Verified Customer
Verified Customer
Service Price Transparency
Jan 29, 2025 -
Lake Chevrolet responded
Thank you so much for your wonderful review! We truly appreciate your kind words about our customer service and cleanliness at Lake Chevrolet. It’s great to hear that you had a short wait time and a friendly experience with our team. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
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