Everything was accomplished in timely manner; service
people were professional and courteous; prompt call when service was completed
people were professional and courteous; prompt call when service was completed
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by ABHOLMAN8
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
South Bay Hyundai responded
We're happy you found our staff to be so supportive during your experience here at South Bay Hyundai. We are always more than happy to assist you if anything else comes up. Take care!
Charged me $725.
00 for an oil change. Had me wait 3+ hours, then told me afterward their mechanics get $205/hour. Next time I'm going to Jiffy Lube or Pep Boys.
00 for an oil change. Had me wait 3+ hours, then told me afterward their mechanics get $205/hour. Next time I'm going to Jiffy Lube or Pep Boys.
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by Marhe
Service Price Transparency
Sep 30, 2024 -
South Bay Hyundai responded
We're disappointed to read this review and understand your frustration. Our team uses these reviews to improve the experience for our customers, so rest assured, we take them seriously.
I was told that a 36 point check was I was not given the
36 point check list also my steel rims were replaced with plastic rims. Where are my rims also the fluids were not filled then was told to check our
36 point check list also my steel rims were replaced with plastic rims. Where are my rims also the fluids were not filled then was told to check our brakes would cost $ 200 and if nothing would be wrong I would still be charged the $200 for nothing being done RIP OFF
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by PANCHOTAMALES
Verified Customer
Verified Customer
Service Price Transparency
Sep 30, 2024 -
South Bay Hyundai responded
We're so sorry to hear about this experience, Pancho. Please know, we've shared this feedback with our teams and someone from our service department will be contacting you shortly.
Every Visit a 5- Star Experience (smile)!
I Emailed Service Manager Calvin Jeong. He checked the Records and said most likely I would only need an oil change, and to come in any time on Fr
I Emailed Service Manager Calvin Jeong. He checked the Records and said most likely I would only need an oil change, and to come in any time on Friday. Soon as I got there, Service Advisor Jeremy Davis recognized Me, and immediately took care of Me (smile). Told Me it would be ready in 1 1/2 Hour (smile). I have been going to South Bay Hyundai for over 10 years, and continue to go there even after I moved to Alhambra, 32 miles away, 3 years ago. They Are Always Professional, Knowledgeable, and Most Courteous (smile)!, and I don't have to worry about them over- charging Me, or trying to do Unnecessary Repairs (smile)! What More Can You Ask For (smile)? THANK YOU AGAIN, Calvin (smile)! You, too, Jeremy (smile).
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by DONALDLAU
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2024 -
South Bay Hyundai responded
Your wonderful feedback and loyalty mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Always quick dependable service.
Although I only needed an oil change, they checked the essentials and reminded me that I'll probably need my brakes replaced.
Although I only needed an oil change, they checked the essentials and reminded me that I'll probably need my brakes replaced.
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by amicu9
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2024 -
South Bay Hyundai responded
We're so glad that we were able to go above and beyond your expectations! Until the next time we meet, take care!
Fast and nice service.
People are nice and polite. Need to work on the recalls faster.
People are nice and polite. Need to work on the recalls faster.
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by luislili0901
Verified Customer
Verified Customer
Service Price Transparency
Sep 18, 2024 -
South Bay Hyundai responded
Thanks so much for taking the time to rate and review your positive experience!
The dealer was very professional and helped me out a lot.
I will recommend him to everyone. Great Job!!
I will recommend him to everyone. Great Job!!
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by dj27ebjohnson
Verified Customer
Verified Customer
Service Price Transparency
Sep 13, 2024 -
South Bay Hyundai responded
Thank you for your business and posting such an excellent review and recommendation. We're happy to read about your great experience and will be sure to pass on your kind words to Calvin and his team. Please let us know if there's anything else we can do for you.
No loaner vehicles and the person helping me does not
keep me update on vehicle. I had to call to check the status of me vehicle
keep me update on vehicle. I had to call to check the status of me vehicle
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by gilbeau84
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
South Bay Hyundai responded
We appreciate you taking the time to leave us this feedback. It is discouraging to learn of your experience with us. Your feedback helps us improve.
Great customer service, helpful, thoughtful, and
knowledgeable, the work that was done on my car was ready as promised if not sooner,
knowledgeable, the work that was done on my car was ready as promised if not sooner,
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by ALICEH52
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
South Bay Hyundai responded
your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
I love it here!
The people are very respectful, honest, kind and services a fast and excellent.
The people are very respectful, honest, kind and services a fast and excellent.
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by bev
Verified Customer
Verified Customer
Service Price Transparency
Sep 09, 2024 -
South Bay Hyundai responded
Thank you for your kind review; we are happy to pass along your comments to the team here at South Bay Hyundai! If you need anything else from us, please feel free to give us a call or stop by. Have an awesome day!