Calvin Jeong | Page 10

Dropping the car was fine, service was on point. But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait abo But when picking up my car they took forever. They didn’t know where my car was and to make it worst the technician was on lunch so I had to wait about 40 min for my car. More

by jorgembecerra Verified Customer Verified Customer

Report | Print

Great dealership! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! Both on the sales and the service side. They have great leadership and their names are Eric and Calvin. Keep up the great work all!!! More

by ruhlfamily98 Verified Customer Verified Customer

Report | Print

Justin did a wonderful job coordinating the service and the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replaceme the return of my car. Donnie is always amazing and helps with everything that is needed. He made sure I got on the schedule for the recall replacement part and that the service was completed during the time frame that I had available. The pickup / drop off service you provide is wonderfully convenient. Thank you for that. Your entire service and parts team as well as your receptionists are really first rate and make the customer feel valued and respected. Well done, South Bay Hyundai and Genesis of South Bay team! It is a pleasure working with you. I wish other customer service teams could learn from you!! More

by afirst Verified Customer Verified Customer

Report | Print

The most magical experience I have had at a dealership. My service advisor guided me through my cars repairs. My service advisor guided me through my cars repairs. More

by Roberto Verified Customer Verified Customer

Report | Print

I had an issue with my car but they fixed the problem right away and made sure my car was okay! right away and made sure my car was okay! More

by phillip.paik Verified Customer Verified Customer

Report | Print

They did not remove my "need service" notification. They broke a necklace from my car. I feel like they are not careful with the car. They broke a necklace from my car. I feel like they are not careful with the car. More

by reyna1 Verified Customer Verified Customer

Report | Print

Service was fast and our reps was very friendly. I appreciated not being up sold on extra services I didn't need. I appreciated not being up sold on extra services I didn't need. More

by akobrien87 Verified Customer Verified Customer

Report | Print

Your dealership was absolutely clean with refreshments. Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approac Your staff was friendly and knowledgeable as soon as drove on your lot. Excellent service which I didn’t have to wait long. The gentleman who approached me gave me a timeline of my wait and he was right on point. I sat in the lobby relaxed and happy of being in your facility. Thank you - More

by CALLMEDODIE Verified Customer Verified Customer

Report | Print

I've had better experiences at this dealership. ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service ...3 hours waiting for oil/car wash. I had appt Service called my home when SUV ready why?? wasted 30 minutes was in waiting room!!I went to service to see when it would be ready and tole it was done 30 minut6es ago AND they called wrong number at my home not my cell phone that I gave them when I arrived More

by alanm48 Verified Customer Verified Customer

Report | Print

I had taken my Hyundai to Glendale Hyundai for years. When my Elantra GT broke down in July I was planning to have it towed 29 miles to Glendale because I was broke down in El Segundo. When I called Glen When my Elantra GT broke down in July I was planning to have it towed 29 miles to Glendale because I was broke down in El Segundo. When I called Glendale Hyundai about having them look at it and they told me they couldn't even see the car until SEPTEMBER. The Tow Truck Driver suggested that I take it to South Bay Hyundai and it was the best piece of advice I'd ever received. South Bay looked at the car the next day, they gave me an estimate, they fixed it, they give it back to me and when it broke down again the next day, they took it back and took absolutely perfect care of me. Everybody was courteous, fast, efficient, and friendly. I couldn't ask for more out of a car dealership. I will never go back to Glendale even though it's only three miles from my house. South Bay Hyundai is well worth the 30 mile trip. More

by genemazzanti Verified Customer Verified Customer

Report | Print