Cali Overcast

It took 3 weeks but we finally got everything fixed and it appears to be running well now. it appears to be running well now. More

by BP Verified Customer Verified Customer

Report | Print

The repair process took almost four weeks but eventually everything was fixed correctly and completely to a satisfactory level. everything was fixed correctly and completely to a satisfactory level. More

by BP Verified Customer Verified Customer

Report | Print

Made an appt online. Quick easy out fast Cali kept me informed. Thank you much Quick easy out fast Cali kept me informed. Thank you much More

by BEVSTOEBE Verified Customer Verified Customer

Report | Print

Punctuality and attention to detail and Cali kept me updated on the status of my truck updated on the status of my truck More

by JoelM Verified Customer Verified Customer

Report | Print

The work and customer service were fine. However, $1300 service and they didn’t even top off the fluids. However, $1300 service and they didn’t even top off the fluids. More

by Padilla Verified Customer Verified Customer

Report | Print

She was very informative about my issues with my vehicle and was very attentive to my concerns She was very helpful with coming up with a plan to address my concern and was very attentive to my concerns She was very helpful with coming up with a plan to address my concern More

by GLADYSHARRIS Verified Customer Verified Customer

Report | Print

Cali was great! Truly appreciate her diligence and perseverance during a busy day. She was truly an inspiration! Truly appreciate her diligence and perseverance during a busy day. She was truly an inspiration! More

by TENPENNYTHOMAS Verified Customer Verified Customer

Report | Print

Service center was dismissive of my issue from drop off to pick up. They didn’t bother to even start looking at it until I came back for it 6 hours later (so it sat there for 6 hours without anyone looking to pick up. They didn’t bother to even start looking at it until I came back for it 6 hours later (so it sat there for 6 hours without anyone looking at it) even though I had an appointment. The evaluation was lazy, and again, dismissive. I was lied to when I asked about whether they looked at it the way I asked them to. Combine this with the fact that this service department has already scratched my truck previously and I’m very disappointed. I called to speak to a service manager 3 times and left 2 voicemails but have yet to receive a call back. More

by CHRISTOPHER.T.JONES123 Verified Customer Verified Customer

Report | Print

The dealership made initial contact with me about a recall for my vehicle. Then they scheduled for me to have a rental and to drop off my vehicle. First time around, though, they did not have a rental recall for my vehicle. Then they scheduled for me to have a rental and to drop off my vehicle. First time around, though, they did not have a rental vehicle available and didn't really do anything to resolve that. I made second contact to try to reschedule the work and a rental, and after I insisted on contact from a manager, finally got the work and rental scheduled and ultimately completed. But the initial incompetence and miscommunication left me with an unfavorable opinion of the dealership. More

by NANK_BAKI Verified Customer Verified Customer

Report | Print

Besides buying the truck from this dealer it was the first time I was there in a year first time I was there in a year More

by EDROUIN42 Verified Customer Verified Customer

Report | Print