1,047 Reviews
Write a Review1047 Reviews of Caitlin Sands
January 21, 2025
I was very impressed by the new Personnel in the dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding dealership service department they were excellent very professional Did not treat my wife like she was a dummy it was very outstanding More
Other Employees Tagged: Mr pickles. Outstanding
January 10, 2025
The service was fine but my bumper came back with a silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can silver dollar sized paint chip missing on the front bumper. When I pointed out to my technician, she just shrugged. I suppose there is nothing I can do about it, but it only has 10,000 miles and now this. Very disheartening. More
January 05, 2025
AJ was very pleasant and helpful in getting my repair and service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix service completed 👍I had expected the faulty parts had all been available when I arrived for appointment. Now I have to return a second time to fix the melted weather strip, but still was pleased with attention from service rep AJ but the issue was not his fault . More
January 05, 2025
My car was recalled for a safety recall. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. My advisor Ryan Rivera was very professional and a pleasure to deal with. The problem was quickly fixed. thank you Kia of Leesburg. More
Other Employees Tagged: Eric Ryan Rivera
January 02, 2025
Competent service persons. Waiting area pleasant which helps a rather long wait time seem less so. Waiting area pleasant which helps a rather long wait time seem less so. More
Other Employees Tagged: Laurie Perkins , Serhan Alkan , Tim Lile, Miguel Ulloa, Dave Williams
December 29, 2024
Excellent service! Helpful staff! Garrett did a great job keeping me informed about the progress on my car. Keep up the great work! Helpful staff! Garrett did a great job keeping me informed about the progress on my car. Keep up the great work! More
Other Employees Tagged: Garrett (in the service dept).