Caitlin Sands

Expensive, slow but good work and thorough. If they would listen and do what i asked would be better If they would listen and do what i asked would be better More

by COACH056 Verified Customer Verified Customer

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Laurie and Joe were great to deal with. This is our second Sorento leased with this dealership- fantastic, honest, straightforward! This is our second Sorento leased with this dealership- fantastic, honest, straightforward! More

by dob90 Verified Customer Verified Customer

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Garrett helped us review the maintenance history of our car and had the car completed on time. car and had the car completed on time. More

by scoppens Verified Customer Verified Customer

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The staff is always Professional and friendly they always takes care of my issues and requests takes care of my issues and requests More

by angela1230 Verified Customer Verified Customer

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Staff was professional. Repair work was completed earlier than original estimate. Ryan was easy to work with, Repair work was completed earlier than original estimate. Ryan was easy to work with, More

by jczelusn Verified Customer Verified Customer

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Very friendly and accommodating. Prompt on our appointment time and kept us informed of progress. Prompt on our appointment time and kept us informed of progress. More

by PHILTODD Verified Customer Verified Customer

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Very friendly and they let me know exactly what's going on with my car. I have total confidence in Kia Leesburg and their employees. on with my car. I have total confidence in Kia Leesburg and their employees. More

by RBRKKR Verified Customer Verified Customer

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MY OPINION from my recent experience at Kia of Leesburg: Several days ago, I made an appointment for an oil change for my Soul. I arrived 20 minutes ahead of my 2:00PM appointment today, October 20. I wai Several days ago, I made an appointment for an oil change for my Soul. I arrived 20 minutes ahead of my 2:00PM appointment today, October 20. I waited at least 10 minutes before a service advisor even approached me. I offered that I had an appointment for an oil change. The advisor said "okay, but there are (pointing to and counting cars in front of the bays) 1,2,3,..., 9, cars ahead of you so it will be at least 3 and a half hours". I said "I have an appointment..." He said "they all have appointments too." I left. I drove 30 minutes over from The Villages (and then 30 minutes back) for nothing. Wasted gas, wasted time. I have been to KIA Leesburg many times. Service has my phone number. How about the courtesy of a PHONE CALL if service is NOT ABLE to accommodate my scheduled appointment? MY OPINION is that Kia Leesburg is deserving of ZERO stars not one star (which is the minimum selection here.) More

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I Waited over 25 min after pulling in for a service advisor to meet me and check in. advisor to meet me and check in. More

by GET.YA.FAST Verified Customer Verified Customer

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Waited very long tine for Service writer to come and acknowledge my appointment after i drove in. It was at least 20 minutes, acknowledge my appointment after i drove in. It was at least 20 minutes, More

by DrT Verified Customer Verified Customer

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