Caitlin Landis
Caitlin Landis at North Penn Mazda
Refer Me

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
992 Reviews

Dealership Experience

8 yrs, 8 mos

Industry Experience

12 yrs, 4 mos

Languages Spoken

English English

4.9

992 Reviews

Write a Review

992 Reviews of Caitlin Landis

June 20, 2024

Dealership Rating
Employee Rating

Always professional and nothing less, Thank you for keeping my vehicle in tip top shape. Best dealer around, hands down!! More

by STEVE@NORTHPENNMAZDA.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

June 20, 2024

Dealership Rating
Employee Rating

Very efficient. Met me when I entered the service area and also had the shuttle ready. More

by marybridgetfaherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

Everyone is very nice and attentive. Everyone is always efficient as well. Always a nice experience. More

by karenlynne2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 17, 2024

Dealership Rating
Employee Rating

Excellent dealership. In addition to the care they take of our CX-5, they send explanatory videos of your car while it's being serviced, plus they provide loaners. Also, t More

by tomv10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 16, 2024

Dealership Rating
Employee Rating

Great communication between service team to customer. The video that was sent was also very informative. Just praying there are no more major issues after this. More

by Joe D
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

June 15, 2024

Dealership Rating
Employee Rating

Disappointed because North Penn Mazda failed to repair under warranty what appears to be a Mazda design issue. More

by Usbports
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2024

North Penn Mazda responded

Usbports, As shown in the video sent to you by the technician, the USB ports were physically damaged by outside influence. The ports had bent pins and one of them was pushed in and broken away from the trim around it. Unfortunately defects from outside influence are not covered by warranty. Had the issue been a manufacture defect in which they weren't working but were in good condition, the repair would have been performed under warranty for you. If you would like to discuss this with me further please don't hesitate to reach out to me at either of the communication means below. Sincerely, Amanda Young North Penn Mazda Service Manager amanda@northpennmazda.com 267-956-1160

June 15, 2024

Dealership Rating
Employee Rating

Everything was at least as good as could be expected! I am very pleased with the service More

by GENESHEEHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 13, 2024

Dealership Rating
Employee Rating

Friendly, helpful and explained all very clearly. The loaner folks were also very helpful and thorough More

by FPELLEG107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

June 12, 2024

Dealership Rating
Employee Rating

I had a great experience at your dealership! I loved the video as my vehicle was being looked at. Perfect explanation by the person working on my vehicle. It was much better than Toyota where I More

by MMWMMW001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

June 11, 2024

Dealership Rating
Employee Rating

Good job great customer service appreciate the service they offering customers and they care about the customers More

by Olivier Oliver Mwanzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Dominic Ventresca

1
...

Dealership Inventory (269 Vehicles)

used 2024 Mazda CX-30 car, priced at $31,450
2024 Mazda CX-30
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2021 Mazda CX-5 car, priced at $26,950
2021 Mazda CX-5
used
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
used 2024 Mazda CX-90 car, priced at $43,950
2024 Mazda CX-90
used
Artisan Red Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $43,895
2024 Mazda CX-50
new
Zircon Sand Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $45,915
2024 Mazda CX-50
new
Soul Red Crystal Metallic exterior
Automatic
All-wheel Drive
new 2024 Mazda CX-50 car, priced at $45,410
2024 Mazda CX-50
new
Wind Chill Pearl exterior
Automatic
All-wheel Drive