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Caitlin Landis
Caitlin Landis at North Penn Mazda

Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

Contact Me
4.9
1,186 Reviews

Dealership Experience

9 yrs, 9 mos

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.9

1,186 Reviews

Write a Review

1186 Reviews of Caitlin Landis

July 01, 2025

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Employee Rating

I experienced Exceptional service and professional attitude by everyone involved. Thank you. I will come back. More

by MBBARRON
Workmanship
Recommend Dealer
Yes
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Jul 02, 2025

North Penn Mazda responded

Thank you so much for the kind words! We're thrilled to hear you had an exceptional experience and truly appreciate your recognition of our team's professionalism. We look forward to welcoming you back again soon—thank you for choosing us! 🙌

June 29, 2025

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Employee Rating

Good people and great service. Would recommend to anyone.North Penn is the place to go for your car service More

by JRODEMICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, John Ingram, Robert Bell

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Jun 30, 2025

North Penn Mazda responded

Thank you so much for the kind words and recommendation! We’re thrilled to hear you had a great experience with our team. Providing top-notch service and building trust with our customers is what we’re all about. We truly appreciate your support and look forward to seeing you again at North Penn for your next visit!

June 28, 2025

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Employee Rating

Great service and really seamless and smooth process. It was probably the best car buying leasing experience I’ve had More

by TAMBURRI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Keith Fluehr, Robert Bell

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June 28, 2025

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Employee Rating

Service is always very good. However, prices seem to be a bit high. Communication is very good. More

by Lorieblyons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 30, 2025

North Penn Mazda responded

Thank you for taking the time to share your experience with us! We’re so glad to hear that our service and communication continue to meet your expectations—it truly means a lot. We understand your concern about pricing and want you to know we always strive to provide high-quality service while staying within competitive market rates. Your feedback is appreciated and will help us continue to improve. We look forward to seeing you again and truly value your continued trust in us!

June 27, 2025

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Employee Rating

Love the place, love my Mazda only thing I'd love more is if they'd bring back the pick up truck. Always great service here, will continue to bring my Mazda back for service, as well as future Mazdas I purc More

by BILLYLEYOTIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 27, 2025

North Penn Mazda responded

Thank you so much for the kind words and continued support! We’re thrilled to hear you love your Mazda and enjoy bringing it to us for service — it truly means a lot. And yes… we hear you on the Mazda truck! 🙌 Hopefully one day they bring it back! Until then, we’ll be here for anything you need with your current or future Mazdas.

June 22, 2025

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Repair finished earlier than estimated. Great job. I would use them for any car repair needed More

by mdkosmin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Jun 23, 2025

North Penn Mazda responded

Thank you so much for your kind words! We're thrilled to hear your repair was finished ahead of schedule and that you were happy with the service. We truly appreciate your trust and look forward to helping with any future car needs!

Jun 23, 2025

North Penn Mazda responded

Thank you so much for sharing your experience and for placing your trust in North Penn Mazda. We’re honored to hear that our team—especially Will and Amanda—was able to provide the responsive and thorough service you deserve. It means the world to know you've chosen us as your go-to for service moving forward. We’re grateful for your support and can’t wait to continue serving you, your family, and friends for years to come!

June 18, 2025

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Employee Rating

Excellent Communication. Fair pricing. Long time North Penn Mazda client. Would recommend to friends and family. More

by DOUGJACOBSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony Hamilton, John Sell, Wil Jones, Kyle Neith, Jamie Schneider

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Jun 18, 2025

North Penn Mazda responded

Thank you so much for your kind words and continued loyalty! We're thrilled to hear you had a great experience with our team and truly appreciate you recommending North Penn Mazda to your friends and family. We look forward to serving you for many more years to come! 🚗💙

June 17, 2025

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Always willing to help out and to make things right. Personable. Friendly. A pleasurable experience. More

by FRANKDERUOSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Robert Bell

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Jun 18, 2025

North Penn Mazda responded

Thank you so much, Frank, for your kind words! We’re thrilled to hear that you had a positive and friendly experience with us. Providing helpful, personable service is always our goal, and we’re so glad we could make things right and make your visit a pleasant one. We truly appreciate your support and look forward to seeing you again! 🚗✨

June 15, 2025

Dealership Rating
Employee Rating

The service was excellent, the booking process was easy, the staff was very friendly. I loved the shuttle service for free, it was very convenient. More

by MMONIKM
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Jun 16, 2025

North Penn Mazda responded

Thank you so much for the fantastic 5-star review! We’re thrilled to hear that you had an excellent experience from start to finish — from our friendly team and easy booking process to the convenience of our complimentary shuttle service. It means a lot to know we made your visit smooth and stress-free. We look forward to seeing you again next time! 🚗💨💙

June 15, 2025

Dealership Rating
Employee Rating

Courteous and professional Always kept in formed of issues and progress Carlin does a wonderful job More

by thebbfan
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

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Jun 16, 2025

North Penn Mazda responded

Thank you for the awesome 5-star review! We're so glad to hear you had a professional and well-communicated experience — and we couldn’t agree more, Caitlin is a rockstar! We’ll be sure to pass along your kind words. Thanks for choosing us, and we look forward to helping you again in the future! 🙌🚗💼

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