Caitlin Landis
Caitlin Landis at North Penn Mazda
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Caitlin Landis

Mazda Service Advisor

North Penn Mazda

181 Bethlehem Pike
Colmar, PA 18915

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4.9
1,156 Reviews

Dealership Experience

9 yrs, 6 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

4.9

1,156 Reviews

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1156 Reviews of Caitlin Landis

April 19, 2025

Dealership Rating
Employee Rating

My experience having my car serviced was great. The drop of process was smooth and communication of what was done was clear. More

by AH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2025

North Penn Mazda responded

Thank you so much for the kind words and for taking the time to share your experience! We're thrilled to hear that your service visit went smoothly and that communication was clear throughout the process. We truly appreciate your trust in us and look forward to seeing you again next time! 🚗✨

April 18, 2025

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They are always helpful, kind, and courteous. They answer all my questions. It’s easy to set up appointments. They always follow up after the appointment. More

by FUN2TEACH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

Apr 21, 2025

North Penn Mazda responded

Thank you so much for the kind words 😊. We're thrilled to hear that you've had such a positive experience with our team. Providing helpful, kind, and courteous service is what we strive for every day. We're so glad scheduling and follow-ups have been easy and convenient for you. We truly appreciate your trust and support! 💬🙌

April 18, 2025

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North Penn Mazda provided excellent service and was very efficient getting the job done on time. More

by brentiwcc
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones, Mike Emfinger

Apr 21, 2025

North Penn Mazda responded

Thank you so much for the great review! We're glad to hear you had an excellent experience and that everything was completed on time. Your satisfaction means a lot to us, and we appreciate you choosing North Penn Mazda for your service needs. Looking forward to seeing you again! 😊🚗

April 15, 2025

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Employee Rating

Very Polite and professional. Kept me updated through out the process. I am and will always be raving fan! Thank you Caitlyn!!! More

by Vmcclatchy
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

Apr 15, 2025

North Penn Mazda responded

Thank you so much for the kind words and for being such a loyal supporter! We're thrilled to hear that you had a positive experience and that Caitlin kept you informed every step of the way. We’ll be sure to pass along your appreciation—she’ll be so happy to hear it! Your support means the world to us, and it’s customers like you that make what we do so rewarding. We look forward to seeing you again and continuing to deliver the top-notch service you deserve! — The North Penn Team 💙

April 11, 2025

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Every time I bring my car in for service, the customer service is fantastic. Great communication and transparency. More

by DEBBIWINDISH5
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Amanda Young, Wil Jones

Apr 11, 2025

North Penn Mazda responded

Thank you so much!😊 We truly appreciate your kind words and continued trust in our service team. It means the world to know that our communication and transparency make a difference for you. We’re always here to keep your experience smooth and stress-free—see you next time! 🚗💬💙

April 09, 2025

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Employee Rating

I did not have Caitlin as a salesperson . . my salesman was Stephan. Received the WOW factor from all whom had helped me with my purchase. Anthony's Mazda team are Superior. Thank you so much. More

by ANTHONY.KRASNICK
Recommend Dealer
Yes

Other Employees Tagged: Caitlin Landis

April 08, 2025

Dealership Rating
Employee Rating

I was very happy with the entire process. Arranged with my insurance company for dented front fender. Worked completed quickly, rental worked perfectly and a very nice job done on the repair. More

by Trina Becker
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Recommend Dealer
Yes

March 30, 2025

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Always an Awesome experience, truly feel like a valued customer, and both Wil, & Catie do an exceptional job More

by MSMOLL
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

March 25, 2025

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Will Jones always conducts himself as consummate professional. Will and the rest of the team are always making sure my car needs are always met. I’m proud to have my car serviced by the North Penn M More

by renegonzalez0
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Wil Jones

March 25, 2025

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Employee Rating

Everyone at this dealership is pleasure to work with. From Wil my service agent, John in Finance and especially Vinnie my salesperson, they make the process easy from start to finish. I just purchased my More

by WIZARDMCD1322
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Recommend Dealer
Yes

Other Employees Tagged: John Sell, Wil Jones , Vinnie Denardo 5+ stars

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