Cailyn Dacus

I was very pleased with service and rep that assisted me. This dealership is close to home and a pleasure to work with This dealership is close to home and a pleasure to work with More

by DCBROWN428 Verified Customer Verified Customer

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Friendly and fast service. The video inspection was awesome. This is my go to dealership from now on. The video inspection was awesome. This is my go to dealership from now on. More

by NYCGUY Verified Customer Verified Customer

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The service department got my car in very quickly and did a great job on repairs at a fair price! a great job on repairs at a fair price! More

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I had a flat tire( ran over something in the road) and called roadside assistance. They changed my tire and I drove straight to Toyota of Easley, without an appointment, to have the tire repaired. I had p called roadside assistance. They changed my tire and I drove straight to Toyota of Easley, without an appointment, to have the tire repaired. I had purchased the set of tires from Toyota/Easley about one year ago. The very nice service department lady said tire could not be repaired and they had one in stock. She told me the tire was covered and there would be no charge. I appreciate them working me in although it was late in the day. I could not have asked for better service! More

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Girl took her time and explained everything to me. Serviice did not not take long Serviice did not not take long More

by REGINADELUCA922 Verified Customer Verified Customer

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3 visits to fix a sensor problem and cost $1200. Now l got a laundry list of " repairs" suggested. Now l got a laundry list of " repairs" suggested. More

by w395722 Verified Customer Verified Customer

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They are always quick, professional, and kind. They seamlessly deliver excellent customer every time. Thank you! They seamlessly deliver excellent customer every time. Thank you! More

by mastc77 Verified Customer Verified Customer

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I’ve had a great experience with the service department at Toyota of Easley since I started bringing my vehicles in 7+ years ago. The service advisors always communicated the status of my vehicle and neve at Toyota of Easley since I started bringing my vehicles in 7+ years ago. The service advisors always communicated the status of my vehicle and never tried to upsell unless it was a safety issue. Recommendations are always made with reasonable time frames to address. I was incredibly impressed with my last service experience when I received video, yes video!, of my multipoint inspection pointing out the status of specific components (brakes, tires, etc.) and areas to keep my eyes on for the future. Simply awesome! More

by gsullivan10 Verified Customer Verified Customer

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Cailyn and Tristan were excellent and very accommodating. The Valet team is very helpful and friendly. The Valet team is very helpful and friendly. More

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We’ve been loyal Toyota owners for over 15 years, with multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Eas multiple new and leased vehicles, and we’ve worked with several Toyota service centers in Florida and South Carolina. Without question, Toyota of Easley stands out as the best service department we’ve ever experienced. We’ve been coming here for about six years now with our RAV4 and Tacoma, and every visit has reaffirmed our trust. Jacinda Beaudoin, in particular, deserves special recognition. She consistently goes above and beyond to make sure we’re taken care of—not just as customers, but as people. A few examples come to mind: when our RAV4’s throttle body needed replacement at only 39,000 miles, Jacinda reached out to Toyota corporate herself and secured the part at no charge, leaving us to pay only the labor. She even arranged to pick up and return our vehicle from my wife’s workplace to make the repair process completely effortless. On another visit, when the refrigerant for an A/C recharge was out of stock, she again coordinated pickup and return once the part arrived—never missing a beat in communication or care. Even during our first experience back in 2020, when my Tacoma’s fuel pump recall was pending, Toyota of Easley didn’t hesitate to provide a complimentary rental vehicle for nearly a month until the recall could be completed. Everything was handled seamlessly and professionally. Every interaction—whether a simple oil change or a complex repair—has reflected honesty, empathy, and an incredible commitment to service. Jacinda and the team at Toyota of Easley have set a standard that every dealership should aspire to. We’re truly grateful for the way they continue to treat us and our vehicles. More

by grafixguy Verified Customer Verified Customer

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