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Regal Kia Lakeland

Lakeland, FL

4.5
4,761 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
Contact Dealership

1025 Bartow Rd

Lakeland, FL

33801

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Top Reviewed Employees

Misty Osborne at Regal Kia Lakeland

Misty Osborne

Service Advisor
4.7
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr at Regal Kia Lakeland

Jeremy Mahr

Service Advisor
4.6
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez at Regal Kia Lakeland

Jorge Benitez

Assistant Service Manager
4.6
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez at Regal Kia Lakeland

Jonathan Benitez

Assistant Service Advisor
4.6
This rating includes all reviews, with more weight given to recent reviews.

Latest Reviews

March 11, 2025

It is always a positive experience going ro the KIA. Service is great, alway very fast ,depending on service. The friendliness of the employees,cleanness of lobby and bathroom. Jonathan is a great per More
by soniabetancourt Verified Customer

Employees Worked With

Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.

March 10, 2025

Terrible service All three times I had to take it in the technicians broke something or did not complete the service correctly! More
by Mslong35 Verified Customer

Employees Worked With

Gibran Rivera
2.0
This rating includes all reviews, with more weight given to recent reviews.

March 08, 2025

All went well. My only complaint was that it took 1hr and half for my service. I made an appointment, I don't know how appointments and walking in are handled. More
by alesacrawford Verified Customer

Employees Worked With

Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.

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Photos & Amenities

  • Authorized Parts Store
  • Customer Lounge Area
  • Free WiFi
  • Home Delivery
  • Virtual Appointments
  • Vehicle Sanitization
  • Home Test Drives