Butch Shearer
Butch Shearer at Henry Brown Buick GMC
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Butch Shearer

Sales & Leasing Consultant

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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4.9
145 Reviews

Dealership Experience

8 yrs, 5 mos

Specialties & Trainings

Certified Buick and GMC Sales Professional

4.9

145 Reviews

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145 Reviews of Butch Shearer

January 18, 2025

Dealership Rating
Employee Rating

The wife and I had been to another unnamed dealership the days before and had almost given up on ever finding a dealership that cared. Not only did I find that dealership I had to have been lucky to get But More

by yankeeleeps2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe White

Jan 18, 2025

Henry Brown Buick GMC responded

It's fantastic to hear that Butch provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 16, 2025

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Employee Rating

Butch should be salesman of the year. Everything went well. Communication was great. My new truck is awesome. More

by jason dearchs
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero, Tim Tracey

Jan 18, 2025

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! We look forward to sharing your compliments with Butch and our crew. Thank you for choosing Henry Brown Buick GMC, Jason. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 16, 2025

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The sales team was fantastic, so I brought my car in for repair and the service team accused me of lying so not a fan of Henry Brown right now. Not sure where I will take my truck when I need servicing but More

by PIER41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dewight Byron, Adrienne Cross

Jan 16, 2025

Henry Brown Buick GMC responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. Please let us know the best way to contact you and we will reach out.

January 02, 2025

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Mixed emotions I went in looking for a specific used car that had all the features I wanted. It wasn’t there so I was showed a new car that was supposed to have all the features I wanted and it doesn’t and More

by Davida
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adrienne Cross

Jan 02, 2025

Henry Brown Buick GMC responded

David, Thank you for bringing this to our attention. If you'd be willing to provide more information about your visit, please send us your contact information so we can reach out. We aim to ensure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Jan 04, 2025

Davida responded

Davida 602-503-0872

January 02, 2025

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Excellent car buying experience! Would highly recommend this dealership to anybody looking for a new or used vehicle. More

by MSCOTT71AZ
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero

Jan 02, 2025

Henry Brown Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 21, 2024

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great salesperson great dealership great vehicle been doing business with Henery Brown Buick GMC for about 20 years never been disappointed would recommend Henery Brown dealership to everyone More

by sgtpat769
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 21, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2024

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Everyone at the dealership was fantastic! Great deal and great service from everyone, make sure to ask for Butch. More

by KERRYACE
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Dec 20, 2024

Henry Brown Buick GMC responded

It's fantastic to hear that Butch and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

November 10, 2024

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Employee Rating

Butch Shearer was awesome through the process all the way from setting up the test drive appt. to the time I officially got the keys to drive away. Butch spent ample time explaining the features of the truc More

by awvcito1035
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nick Cavalliero

Nov 12, 2024

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Butch, Joe and our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 26, 2024

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This transaction was not without flaws but Dwight took care of us every step of the way. More

by DANIELLESLEVA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 27, 2024

Henry Brown Buick GMC responded

Thank you so much for your kind words for Dewight, and for taking the time to leave us this wonderful feedback! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

October 24, 2024

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Employee Rating

Everyone at Henry Brown GMC was great to work with. DeWight Byron kept us informed of the status of our order throughout the process and made the sale a quick and easy process. Jeff Stone in Finance ma More

by RNMOORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Heidi Burns , Jeff Stone

Oct 24, 2024

Henry Brown Buick GMC responded

It's great to hear that Dewight and the team provided you with excellent customer service! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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