Bryce Young

Been doing business with Mark Mazda for several years. Very good operation. The service department is excellent. Michael Ramos is my service advisor and his attention and expertise is constantly great. I Very good operation. The service department is excellent. Michael Ramos is my service advisor and his attention and expertise is constantly great. I have no need to bring my business anywhere else. More

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Great staff, knowledgeable, fair and quick. I would recommend to anyone in the market for. New or used vehicle. I would recommend to anyone in the market for. New or used vehicle. More

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I’m not an easy buyer to deal with and Atwon and Garrette handled me like pros. I have dealt with a Mark dealership before and why I went back,20 years later and those guys are hitting home runs all day long handled me like pros. I have dealt with a Mark dealership before and why I went back,20 years later and those guys are hitting home runs all day long.I have already recommended to a coworker. Ian is the finance guy what can you say everyone hates the finance guy but not this one I would actually hang out with that dude. Overall I would give them all 5 stars. More

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It’s a very good operation. Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They Sales department is good but I only deal with one salesperson consistently. I have bought several Mazdas from them. Service is quite good also. They do try to please. I don’t think you would find any better service for Mazda in the Phoenix area. I have no reason to go anywhere else. More

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Maxx & Garrett were phenomenal. Highly recommend them both. The price was right, the deal was smooth. Highly recommend them both. The price was right, the deal was smooth. More

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Our salesman, Charles, was very good, knowledgeable, friendly, and very helpful. If he didn’t know the answer to our questions since he was new, he wasn’t afraid to go and find out for us. Everyone was friendly, and very helpful. If he didn’t know the answer to our questions since he was new, he wasn’t afraid to go and find out for us. Everyone was very friendly and anxious to help us. We would recommend Charles as well as this dealership. More

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Justin is awesome and went above and beyond for me! So patient and answered all my questions and made a deal. Waiting for finance was pure xxxx. Going through finance was a breeze but the wait was So patient and answered all my questions and made a deal. Waiting for finance was pure xxxx. Going through finance was a breeze but the wait was awful. More

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I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

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Please read before you ever step foot in Mark Mazda of Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be lea Scottsdale. I have bought several vehicles in my life and have never seen such a dealership as unorganized and unresponsive as this one. I'll be leaving my reviews wherever I can so that hopefully, others won't have to waste their personal time at this dealership. I contacted the dealership originally regarding a Dodge 2500 that looked really nice online. When I got there to see it, it was in pretty rough shape. especially for a vehicle that they were asking over 30k for. It had a dent in the back bumper, cigarette burns in the headliner and large stains and I believe paint on the seats. The bed was pretty worn and had garbage, drill bits and other debris littered throughout it. The dealership didn't even clean out the previous owners personal belongings that were still in the cab. I decided to look at a couple of different trucks but the dealership couldn't find the keys to the 2 I had chosen and it was getting late so I left and said I would return the next day. Upon my arrival the next day, they had the wrong vehicle listed for me to see and had to fix the paper work so that it listed the correct vehicle. I then spent over two hours in the dealership as they messed up and restarted the paperwork 3 times. Meanwhile the Manager walks up and congratulates me on a purchasing a vehicle that I hadn't even started the application for. While I was in the dealership waiting for them to figure out the correct vehicle and paperwork, I got emails from another manager saying that he was available for any questions I may have on the original vehicle that I had seen the day before and wasn't even trying to buy. I responded but never heard anything back. After I left the dealership without purchasing anything, I received the same exact email from him but this time it listed the new vehicle that I was looking at. This dealership is completely disorganized and the two people I dealt with in management were not personable and barely even friendly. I felt like I was just another number to them. I only hope my bad experience will keep some from wasting their valuable time. This dealership definitely doesn't care about customer service and the management doesn't even show any personable care or value for its customers. If you do end up going there, I hope you wont have to deal with the management staff that I had to deal with and they find the keys and the correct vehicle that you are actually inquiring about. One last thing, check the paperwork and make sure your getting the vehicle you actually looked at. More

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I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More

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