Dealership Experience
3 yrs, 11 mos
14 Reviews
Write a Review14 Reviews of Jorge Lopez-Torrero
October 25, 2024
I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then accept or deny servicing with a continual tally documenting the cost. I would have done more of the recommended servicing but that would have been $3847 of services I still like the ability of responding and accepting services through your phone More
Other Employees Tagged: Juan Reyes
October 18, 2024
Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and informative. We highly recommend Jorge and Mark Mazda. They’re “The Best”! More
October 01, 2024
Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sure I have the greatest customer service experience. I highly recommend Mark Mazda because of their excellent customer service. Thank you, Jorge for your expertise Norma More
Other Employees Tagged: Juan Reyes
September 25, 2024
I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More
Other Employees Tagged: Bryce Young, Dylan Mougel, Sterling Stucky, Erich Bloodworth, Juan Reyes , Michael Ramos service dept. Excellent!
September 21, 2024
Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! parts. Watch out for service and sales undisclosed add-on fees! More
Other Employees Tagged: Juan Reyes
July 27, 2024
Jorge is the best. I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that wil I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that will save me some money. thanks. More
July 17, 2024
Best Dealer & Best Service Team EVER! I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat every I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat everyone like long-lost friends, going the extra mile to advise on which services are critical & which ones “can wait a bit”. I’m already looking forward to buying my next car from them as well! More
Other Employees Tagged: Erich Bloodworth, Brennden Crayon
July 16, 2024
Mark Mazda Service center has amazing employees who go above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. I didn’t think I would find a service center at a dealership where their employees show care and are honest but Mark Mazda has proved me wrong. Jorge in the service center was thorough and communicated with me along the way, he helped me to get a loaner vehicle and showed compassion and care. Jorge did a fantastic job during my experience at Mark Mazda Service Center! More
July 16, 2024
I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the general maintenance every 5,000 miles but I am always pleased with the treatment and personnel in service area. I would recommend this dealer. More
Other Employees Tagged: Bryce Young, Dylan Mougel, Sterling Stucky, Juan Reyes, Kyle Stark