Jorge Lopez-Torrero
Jorge Lopez-Torrero at Mark Mazda
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Jorge Lopez-Torrero

Service Advisor

Mark Mazda

6910 E McDowell Rd
Scottsdale, AZ 85257

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4.7
14 Reviews

Dealership Experience

3 yrs, 11 mos

4.7

14 Reviews

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14 Reviews of Jorge Lopez-Torrero

October 25, 2024

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Employee Rating

I have not had service where they send u a video of the potential needs and issues with the vehicle. It’s actually quite nice and haven’t heard other car makers doing this but I’m for it. You can then ac More

by Zeta09
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Reyes

Oct 28, 2024

Mark Mazda responded

We're glad to hear you appreciated the video service feature at Mark Mazda Scottsdale! It's great that this approach helped make your experience more convenient. Thank you for sharing your thoughts, and we hope to assist with any future needs!

October 18, 2024

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Thank you Jorge and the Service Department for your excellent Customer Service! We have been having our cars serviced at Mark Mazda for over 5 years and they are always so professional, friendly and in More

by Jannette
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Recommend Dealer
Yes
Oct 18, 2024

Mark Mazda responded

Jannette, thank you for your loyalty and kind words about Jorge and our service team at Mark Mazda Scottsdale! We're delighted to know you've had consistently great experiences with us. Looking forward to serving you again in the future!

October 12, 2024

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I dont always have Jorge as an advisor, but he is always kind and professional. More

by Jmayberry1313
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Recommend Dealer
Yes
Oct 14, 2024

Mark Mazda responded

Thank you for the kind review - Jorge will be thrilled to hear it! We appreciate your business and look forward to your next visit here at Mark Mazda Scottsdale!

October 01, 2024

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Jorge has been my service representative for four years now. He’s professional excellent, very personable and always makes sure I have a loaner or Lyft to get back home. He goes over and beyond to make sur More

by Norma
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Recommend Dealer
Yes

Other Employees Tagged: Juan Reyes

Oct 02, 2024

Mark Mazda responded

Norma, we're delighted to hear that Jorge has consistently provided you with excellent service over the years at Mark Mazda Scottsdale. Your recommendation means a lot to us! Thanks for sharing your positive experience!

September 25, 2024

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I have 2 cars from Mark Mazda. I find the service department is quite good. I always have both cars serviced by them. Never thought about going anywhere else! More

by wpr
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Recommend Dealer
Yes

Other Employees Tagged: Bryce Young, Dylan Mougel, Sterling Stucky, Erich Bloodworth, Juan Reyes , Michael Ramos service dept. Excellent!

Sep 25, 2024

Mark Mazda responded

Thank you for your loyalty and trust in our Mark Mazda Scottsdale service team! We're delighted to hear that you've had consistently positive experiences and look forward to continuing to take care of your vehicles in the future!

September 21, 2024

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Tacked on $15 shipping when picking up $60 retail priced parts. Watch out for service and sales undisclosed add-on fees! More

by David K
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Recommend Dealer
No

Other Employees Tagged: Juan Reyes

July 27, 2024

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Jorge is the best. I had a very complicated problem with my entertainment system. The fix was going to be very expensive, but Jorge came up with an alternative that wil More

by jmm737
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Recommend Dealer
Yes
Jul 29, 2024

Mark Mazda responded

We're glad to hear that Jorge was able to find a cost-effective solution for your entertainment system at Mark Mazda Scottsdale. Thanks for sharing your positive experience!

July 17, 2024

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Best Dealer & Best Service Team EVER! I bought my car with them 5 years ago & have never taken it anywhere else for service. Erich, Jorge & the entire Service Team always treat every More

by Jorge Gdea
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Recommend Dealer
Yes
Jul 18, 2024

Mark Mazda responded

Jorge, we're delighted to hear that Erich and the team at Mark Mazda Scottsdale have consistently provided you with exceptional service over the years. Thanks for your continued trust and support!

July 16, 2024

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Mark Mazda Service center has amazing employees who go above and beyond. Their employees are responsive, they explain service that is recommended versus needed and they take care of their customers well. More

by CC
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Recommend Dealer
Yes
Jul 16, 2024

Mark Mazda responded

We're delighted to hear that our team, especially Jorge, provided such exceptional service at Mark Mazda Scottsdale. It's great knowing we could exceed your expectations and make the experience so positive. Thanks for sharing!

July 16, 2024

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I have bought 3 cars from Mark Mazda over the past 3 years. They are an excellent dealer for sales. I have found their service department also very good, There have been few service needs beyond the gen More

by wpr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2024

Mark Mazda responded

Thank you for your continued support and recommendation! We're delighted to hear that both our sales and service departments at Mark Mazda Scottsdale have consistently met your expectations. We look forward to serving you again in the future!

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